Westside Lexus

satisfy excellent servise, Andrew is very helpful and fast responded service, the waiting area is pretty comfortable. front desk also very friendly and very h excellent servise, Andrew is very helpful and fast responded service, the waiting area is pretty comfortable. front desk also very friendly and very help. thank you for your good service. More

Excellent The service department is excellent, very efficient. I was offered a loaner car, but chose to wait since the waiting area is very comfortable. One The service department is excellent, very efficient. I was offered a loaner car, but chose to wait since the waiting area is very comfortable. One of the reasons that I would choose to buy another Lexus is the service department. More

"Proud Patrons" We've been proud owners of a Lexus since 2001 and have had the privilege of being patrons of both Westside and Northside Lexus. The service is outsta We've been proud owners of a Lexus since 2001 and have had the privilege of being patrons of both Westside and Northside Lexus. The service is outstanding in both locations! Wish we could experienced more of this kind of service and dedication! More

The Service Department I've owned my 2014 ES 350 for approx. 2.5 years. I recently brought it in for the 2nd time for routine service. Andrew Nagler was my service advisor I've owned my 2014 ES 350 for approx. 2.5 years. I recently brought it in for the 2nd time for routine service. Andrew Nagler was my service advisor. The waiting room is comfy and with good wifi, some reading materials for those who want/need, coffee, water, and even donuts. Andrew was extremely prompt in replying to my email request for an appointment the next day, and during the entire process. Upon my request he showed me a quick fix for wipers that get stuck out of position. He expedited, and displayed courtesy and excellent communication skills. He passed along his colleague's recommendation for an alignment as a precautionary, cost-saving measure, which he agreed with, and so did I. I recommend Westside's service department and Mr. Nagler strongly. More

Excellent As Usual! My recent service appointment at Lexus was excellent. I waited while the service was done and was told it would take one hour to an hour and a half. E My recent service appointment at Lexus was excellent. I waited while the service was done and was told it would take one hour to an hour and a half. Exactly one hour later, they are calling my name. I paid the bill and picked up my newly washed and serviced vehicle. I love having a clean car and always love that extra touch they do without extra charge. For those who want to wait for their car as opposed to using a loner, Westside has free access to WiFi and refreshments. Nice touch indeed! More

Service A great dealership and friendly personnel and fair prices. What else can I say, as we are satisfied customers and recommend this dealership to people A great dealership and friendly personnel and fair prices. What else can I say, as we are satisfied customers and recommend this dealership to people More

My New Lexus 350ES The Westside dealership had been recommended by my friends that were Lexus owners. They were pleased with Lexus service which means a lot to me. I w The Westside dealership had been recommended by my friends that were Lexus owners. They were pleased with Lexus service which means a lot to me. I was greeted by your salesman, Bill Haines, and was pleased by his professional way of dealing with me. I wanted take a few days to really think about what I was going to buy. I wanted to reflex on whether or not I could handle the new navigation system of the new car at my age. Bill was a good teacher on my test drive. There was certainly a lot to learn. Since buying the car he has followed up by calling and has helped me with a few adjustments that I forgot about with so much to learn. I know I can revisit soon should problems arise. More

100 mile annual maintenance service Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner Employees are very professional as always with each visit, Fred Hernandez is a great service employee, he answers your phone calls in a timely manner if unable to receive initial call , he provide you with information regarding work done on auto @ time of service prior to picking up car More

Exceptional My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicle My requirements are very simplistic. Did my experience equal or exceed my expectation. Over the last few years our family has purchased five vehicles from Westside Lexus. Our experience at all levels (including this last service) has always been exceptional. More

Great Exerience! Best car buying experience ever! Doug Phillips is as professional as it gets and Paul Rockett finished the deal perfectly. These guys are great! An Best car buying experience ever! Doug Phillips is as professional as it gets and Paul Rockett finished the deal perfectly. These guys are great! And the dealership is easy to find, modern, clean, friendly and professional. If you are in the market for a new Lexus or a pre-owned like I purchased, Westside Lexus is the only dealership! I highly recommend and will be a returning customer. More