
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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$5000 mile servcie work under warranty. The only issue was that I was required to schedule the visit 2 weeks in advance for a vehicle to be brought to me so I had to make arrangements to go in before the was that I was required to schedule the visit 2 weeks in advance for a vehicle to be brought to me so I had to make arrangements to go in before the 2 weeks as over 5000 miles. More
Jeffery and Kevin made the leasing of my new car very easy and quick. Jeffery found the exact vehicle I was interested in and was very helpful in explaining how to use the new features in the car. easy and quick. Jeffery found the exact vehicle I was interested in and was very helpful in explaining how to use the new features in the car. More
This is the second vehicle that we have bought from this dealership and Danny Garza was our sales person on both occasions. He is friendly yet professional and knowledgeable in the vehicles for sale. He dealership and Danny Garza was our sales person on both occasions. He is friendly yet professional and knowledgeable in the vehicles for sale. He did not try to pressure us in any way and made the experience an enjoyable one. Would we buy from them again, with Danny Garza as our sales consultant most definitely. The dealership itself is relaxing, clean and very pleasant. If you buy a Lexus in Houston go to Westside Lexus, recommended! More
The overall experience was amazing. No pressure, just a casual visit and I walked out a proud owner of a Lexus LS 460. I have to ranked the experience as one of the best experience. casual visit and I walked out a proud owner of a Lexus LS 460. I have to ranked the experience as one of the best experience. More
Josh always meets my vehicle's service needs and is a pleasure to work with. This latest visit he was able to accommodate my repair needs also. pleasure to work with. This latest visit he was able to accommodate my repair needs also. More
Wanting to buy a previously owned vehicle I was glad to be directed to John Loving who was a tremendous help in showing me several vehicles within my specifications, suggesed a road trip to try out the veh be directed to John Loving who was a tremendous help in showing me several vehicles within my specifications, suggesed a road trip to try out the vehicle I had zeroed in on and and answered all my questions and the next day we sealed the dealed. I contacted him about a question and he answered to my completed satisfaction and has called me since to see how things were. He was most helpful in this transaction. More
Courteous & efficient service & a rep (Robin) who makes you feel as though Lexus really cares about it's clients !!! Also it's a pleasure to enjoy the waiting room (compared to BMW, etc) client wai makes you feel as though Lexus really cares about it's clients !!! Also it's a pleasure to enjoy the waiting room (compared to BMW, etc) client waiting areas More
I am a faithful customer of Westside Lexus and the staff there never fails to make my experience a positive one. On this particular trip, I purchased some touch up paint for my wife's RX while waiting for m there never fails to make my experience a positive one. On this particular trip, I purchased some touch up paint for my wife's RX while waiting for minor maintenance on my CT. The young man behind the parts counter first told me that he would need to order the base coat and would call me to return for it in a few days. Then, while I was in the waiting area, he suddenly appeared with a bottle of the base coat, saying he had found one and that I could have it "on him." Needless to say, I was extremely pleased. I wish I had his name to commend him personally for a great job! More
I have always been very impressed with the service and friendliness of Westside Lexus. I am totally committed to the Lexus family, and especially to Westside. In my opinion it is impossible to match friendliness of Westside Lexus. I am totally committed to the Lexus family, and especially to Westside. In my opinion it is impossible to match Lexus in every aspect, from quality of product to the caliber of professionals representing Lexus. I will definitely continue to be a customer and look forward to many years of driving a Lexus and working with Westside. More
Service was great as always. Alex is a fine addition to your service staff and does a wonderful job filling in for Dave when he is on vacation. My only complaint is a continued noise while my AC is ru your service staff and does a wonderful job filling in for Dave when he is on vacation. My only complaint is a continued noise while my AC is running. It has been looked at at least 4 times but still no determination as to what is causing the problem. They changed the serpentine belt a while back but it did not solve the problem and cost me $200. I have faith that problem will be determined at some point and Westside will work with me if it is not covered under my extended warranty since this was reported long before my regular warranty expired. Otherwise, a very pleasant experience at Westside. More