
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Absolutely wonderful service from start to finish -- Truly Outstanding overall. Technology Expert (apologies for not remembering her name) was amazingly helpful and assisted with phone sync to vehicle. Truly Outstanding overall. Technology Expert (apologies for not remembering her name) was amazingly helpful and assisted with phone sync to vehicle. Could not be happier with experience over last couple of years and look forward to many more. Thank you! More
GOOD EXPERIENCE .WELL TREATED BY ANDREW AND THE REST OF THE STAFF.A LITTLE DISSAPOINTED WHEN I CALLED ANOTHER SERVICE CONSULTANT AT 8.30AM ONLY TO HAVE MY CALL RETURNED AT 3.00PM. ONCE AGAIN ANDREW WAS GRE THE STAFF.A LITTLE DISSAPOINTED WHEN I CALLED ANOTHER SERVICE CONSULTANT AT 8.30AM ONLY TO HAVE MY CALL RETURNED AT 3.00PM. ONCE AGAIN ANDREW WAS GREAT More
Resolution of my problem (lack of a/c) was addressed quickly and efficiently and with a great deal of concern expressed by my service representative. In my opinion, this is customer service at its best. quickly and efficiently and with a great deal of concern expressed by my service representative. In my opinion, this is customer service at its best. More
Outstanding staff -- friendly, helpful, responsive, courteous -- and the resulting service is truly world-class. Facility is excellent. Loaner vehicle was perfect. Westside makes it a pleasure to courteous -- and the resulting service is truly world-class. Facility is excellent. Loaner vehicle was perfect. Westside makes it a pleasure to have vehicle serviced, and a key reason I continue to buy only Lexus products. More
When buying a new year model I was told there is very little room to negotiate price. So I agreed to purchase it anyway. I am thrilled with my car. little room to negotiate price. So I agreed to purchase it anyway. I am thrilled with my car. More
This visit was just one of the recent service visits to West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. West Side Lexus. They always give us great service. David handles our cars and does a great job of coordinating service for our 3 cars. More
Keith Hollis greeted me in his usual friendly and professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care o professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care of me immediately, diagnosed the problem, repaired it, and had me on my way in a very short time. Outstanding service!! More
I was very pleased with my experience with Susan Blackwell and Westside Lexus. She was able to answer my questions and took the time to help me "experience" the car (i.e. synching up my phone so I Blackwell and Westside Lexus. She was able to answer my questions and took the time to help me "experience" the car (i.e. synching up my phone so I could see how easy it was to use bluetooth for music and phone, etc..). I felt she was honest and trustworthy. I enjoyed working with her! I also appreciate the dealership's free 2 years service and willingess to bring a loaner car to me for service appts so I don't have to drive in. More