Westside Lexus

I bought the 2012 LS460 now, even though the lease was not up until 2013 because I do not want to buy a 2013. I had seen the 2013 on line and discovered that it would have a mouse/joystick that I detest. not up until 2013 because I do not want to buy a 2013. I had seen the 2013 on line and discovered that it would have a mouse/joystick that I detest. It is a distraction from the road, and I believe it it a step backwards for Lexus. It seems that Lexus is now following the German designers instead of being an industry leader as it has always been. I bought my first LS in 1989 (1990 model) and have never waivered from buying Lexus. My husband and I currently own three. The only one I am not happy with is the new RX we bought for our second home in San Diego, and it has a mouse. It takes my eyes from the road and because of that, I do not use it. I use my bluetooh for my iPod and never have to use the screen. I have been told that once I learn to use it, It will not be a distraction. Really? What happens on the road while I am trying to learn to use it? Are others around me safe? Am I supposed to sit in my driveway for hours until I become so familiar with it that I never have to look away from the screen/mouse? At least the screen on my current cars are very easy to use and I only have to take my eyes off the road for a fraction of a second. To summarize, I will love the new 2012 but may never buy a new Lexus again. What a waste of engineering talent. More

My Service Manager, Scott Bissonnett,was great to work with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this convenience for servicing my car, otherwise I'm not sure I would use your Service Center as it's way too far away for me. thanks, Jan Young More

Every body was so nice and freindly and the service was quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. More

MY RATING IS VERY SIMPLE.......THIS WAS THE SECOND OF FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. More

Keith was very friendly and helpful. The cashier, whose name I did not catch or remember, was rather icy and barely spoke to or looked at me. name I did not catch or remember, was rather icy and barely spoke to or looked at me. More

Mr. Cohen, I had a wonderful experience at Westside Mr. Cohen, I had a wonderful experience at Westside Lexus! Both Ty and Alex were professional and informative and supportive. Alex spent time Mr. Cohen, I had a wonderful experience at Westside Lexus! Both Ty and Alex were professional and informative and supportive. Alex spent time helping me get familiar with all of the features in my new car. I couldn't be happier! I will definitely recommend Westside Lexus! Melissa Baldo More

My appointment was at 10 AM, Josh is always prompt, efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is very much appreciated. I have never taken my car to be repaired or serviced at any other place. I bought my first Lexus at Westside, drove it for years, didn't want to part with it...but, needed a larger car and also purchased the one I am presently driving from this dealership It is now 12 years old, never had a garage and the paint, leather is still in good condition. If I ever have a question or problem about my car I know that Westside Lexus is just a phone call away. Overall my experience is very much worth the drive to keep coming back. Thank you More

During my auto service the person who serviced my auto, that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with velcro stip attachment, good help, thanks. More

Everyone, from the person who met us, was friendly and helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. helpful.We appreciated the courtesy car offered free of charge and without any paper work hassle. The whole experience was easy and pleasant. More

This is my second lease, and I have worked with Dave Haas for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone a for both. He always promptly returns my calls to set up my service and is always efficient and friendly. Yesterday was the first time I have gone and waited to get my oil changed during my lunch hour, and I appreciated how quick the turn-around / wait time was. All of my experiences with Westside have been great, and Dave and your service group are a big part of why my feedback is so positive. Final note: it was nice to get my car back so clean! :) More