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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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May 20, 2025

Mr. Middleton was very professional and knowledgeable about the vehicle we were buying. He was very attentive to all of our questions. More

by MARGIEZOLKOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Westside Lexus responded

Margie, we're delighted to hear that our team provided you with such attentive and knowledgeable service at Westside Lexus. Thank you for sharing your experience!

May 20, 2025

Daniel is superbly professional and knowledgeable who always ensures excellent customer experience. He is the reason i come to wslx for all my lexus service needs. More

by Ahfazahmed85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel has been providing you with such excellent service at Westside Lexus. It's great to know he's the reason for your continued visits. Thank you for sharing this feedback!

May 10, 2025

Danial was very attentive and gave me great suggestions regarding next steps for my vehicle service. I highly recommend him as a service representative. Westside Lexus is lucky to have him! More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

Thank you for the glowing review, Phyllis! We're delighted to hear that Danial provided attentive service and helpful suggestions at Westside Lexus. We appreciate your recommendation and look forward to assisting you again in the future!

May 09, 2025

I, a 75 year old woman knowing not much about car maintenance, feel soooo fortunate to have Daniel Kang as my consultant. He is not only very detailed, knowledgeable but also responsive and compassi More

by Shu F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Westside Lexus responded

It's wonderful to hear that Daniel provided such detailed and compassionate service at Westside Lexus. We're delighted he could assist you with your car maintenance needs, and we look forward to continuing this great relationship!

May 06, 2025

Daniel is the best. Alway ready for my arrival. Keeps me updated on my service. Has assisted me when I have needed special attention. More

by Galveston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel continues to provide you with exceptional service at Westside Lexus. Keeping our customers informed and well taken care of is what we strive for, so thank you for sharing your experience!

May 03, 2025

Nice to be welcomed with a great smile! Daniel works above and beyond, he even takes an extra step to pronounce my European las name correctly. Hard to find employees like that these days. More

by Kasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Kasia, we're delighted to hear that Daniel made your experience at Westside Lexus so welcoming and personal. Thank you for sharing this positive feedback!

April 29, 2025

We are very impressed with the professionalism and knowledge of everyone we have dealt with. More

by MARGIEZOLKOSKI
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Westside Lexus responded

We love seeing 5-star reviews. Thanks!

April 28, 2025

Denial kang walkways helping me every my services visit, he really kind and happy to answer all my questions. More

by Heangchao84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Westside Lexus responded

It's wonderful to hear that Denial Kang consistently provides you with excellent service at Westside Lexus. We're glad he makes your visits pleasant and informative!

April 09, 2025

Greatly disappointed in the warranty response to work done at Westside that failed inside of four months. Can not suggest one takes a Lexus to them for service or repairs! More

by jim7x57@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bissonett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Westside Lexus responded

I'm sorry to hear about the delays with our response. We strive for excellence in our service, and it's disappointing you were left feeling otherwise. Please reach out so we can address this issue directly and work towards a resolution that meets your expectations. Thank you, Hans Schackmann - Service Manager - 281-582-8684

March 21, 2025

Very helpful and extremely knowledgeable, Daniel helped us go with better options for servicing the car. More

by Christian P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Westside Lexus responded

Christian, we're delighted to hear that Daniel provided you with helpful and knowledgeable service options at Westside Lexus. Thank you for sharing your experience!

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