Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
231 Reviews
4.9

231 Reviews

Write a Review

Dealership Experience

9 yrs, 6 mos

Languages Spoken

English English

231 Reviews of Merrell Middleton

April 24, 2024

Dealership Rating
Employee Rating

Merrell was very efficient in his job. He is good in dealing with his customers. More

by edithbmallari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements, JT Teodoro

Apr 24, 2024

Westside Lexus responded

We're so glad you can count on Merrell to deliver! Thanks for choosing Westside Lexus - safe travels!

April 18, 2024

Dealership Rating
Employee Rating

This delearship is outstanding in service. Employees are very courteous and helpful. They are awesome. More

by edithbmallari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements, JT Teodoro , Sydney -tech

Apr 18, 2024

Westside Lexus responded

Edith, we're so glad to know you had an outstanding experience at Westside Lexus! Thanks for highlighting our service and team. We appreciate your support!

March 28, 2024

Dealership Rating
Employee Rating

Rick knowledgeable , professional , just right amount of “pressure”. Smooth approach. Seems to enjoy his job More

by ED_CONWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro, Rick Tatum

Mar 28, 2024

Westside Lexus responded

We're glad to know that Rick's professional and smooth approach made your experience at Westside Lexus a positive one. It's great when our team members' passion for their work shines through! Thanks for the review!

March 21, 2024

Dealership Rating
Employee Rating

Mary Margaret and Merrell kept in good communication. Onboarding with the new vehicle was also handled well. More

by petrosol
Recommend Dealer
Yes
Mar 22, 2024

Westside Lexus responded

We're happy to hear Mary and Merrell provided a 5-star experience for you at Westside Lexus. Thanks for trusting us with your business - enjoy the new ride!

March 15, 2024

Dealership Rating
Employee Rating

I was a little disappointed with what Westside offers its customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things hav More

by cynthlrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Westside Lexus responded

We're sorry to see that your recent experience didn't meet the high standards we strive for, especially as a returning customer. We appreciate you bringing this to our attention and would like an opportunity to discuss it further with you. Your satisfaction is important to us and we'd love the chance to make things right. Please reach out at your earliest convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 13, 2024

Dealership Rating
Employee Rating

Merrell was wonderful, professional, knowledgeable about the vehicle, got me the best deal possible. His communication skills and amazing… he was working on my paperwork and putting things in place while I More

by aleksandra12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Mar 14, 2024

Westside Lexus responded

Aleksandra, it's great to know that Merrell provided you with such a wonderful experience at Westside Lexus. We appreciate your recommendation and are here for any future needs!

March 08, 2024

Dealership Rating
Employee Rating

I've driven Lexus for years, and this dealership makes that a very positive experience. This dealership just keeps getting better! More

by hurddenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 08, 2024

Westside Lexus responded

We're delighted to know that you've had consistently positive experiences with us at Westside Lexus! We'll continue striving to improve and provide the best service possible. Thanks for your support!

February 19, 2024

Dealership Rating
Employee Rating

Merrel showed professionalism at its best. From the time we were shopping around and through the process especially the delivery of the much awaited car. More

by uyfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 19, 2024

Westside Lexus responded

We're so glad to know that Merrel provided you with a top-notch experience at Westside Lexus, especially during the delivery of your new car. Thanks for sharing this positive feedback!

February 06, 2024

Dealership Rating
Employee Rating

Westside Lexus was a great experience. Everyone was knowledgeable, efficient and pleasant. I never felt pressured and had everyone was extremely helpful. More

by jsbyth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Davis Champion

Feb 06, 2024

Westside Lexus responded

Thanks for the positive feedback! We're glad to know you had such a great experience working with our team at Westside Lexus. We hope to see you again in the future!

January 26, 2024

Dealership Rating
Employee Rating

Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. More

by wjw6591
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear our inventory had some options you felt confident in. If there is anything else we can assist you with, please reach out!

1
...

Dealership Inventory (719 Vehicles)

new 2024 Lexus GX 550 car, priced at $81,330
2024 Lexus GX 550
new
Silver exterior
Automatic
Four-wheel Drive
new 2024 Lexus GX 550 car, priced at $72,535
2024 Lexus GX 550
new
Pearl exterior
Automatic
Four-wheel Drive
new 2024 Lexus NX 450h+ car, priced at $65,810
2024 Lexus NX 450h+
new
Obsidian Black exterior
AWD
new 2024 Lexus ES 350 car, priced at $56,720
2024 Lexus ES 350
new
Gray exterior
FWD
new 2024 Lexus RX 350 car, priced at $59,220
2024 Lexus RX 350
new
Caviar exterior
Automatic
Front-wheel Drive
used 2020 Lexus NX 300 car, priced at $31,949
2020 Lexus NX 300
used
White exterior
Automatic
Front-wheel Drive