Westside Lexus - Service Center

Laura Brown Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. Sh Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. She is very knowledgeable. I’m always book my appointments with her. More

Excellent personalized service. The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time. More

Continued Awesome Service Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Lexus owner plain and simple Try and find a better product Good luck :-) More

Outstanding customer service Chris provides a comfortable environment that leads to a high amount of trust in Lexus service. We are consistently satisfied with Chris and the servi Chris provides a comfortable environment that leads to a high amount of trust in Lexus service. We are consistently satisfied with Chris and the service department. More

Outstanding As always Westside and Andrew are the very best of the best!!!! I would definitely recommend Westside Lexus To everyone who is looking for the best As always Westside and Andrew are the very best of the best!!!! I would definitely recommend Westside Lexus To everyone who is looking for the best of the best!!!! More

Lying xxx Service advisor Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I n Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I noticed there was no alignment report like I usually get. I asked for one and got a series of excuses and lame attempt of sending a screenshot via mobile phone. Adviser said printer was down, tech was using machine, tech didn’t save the report. Basically lied and offered a refund to be sent in the mail. Still have not received anything. More

Chairs in the Lounge were filthy. The chairs in the lounge, business center were filthy. The environment didn’t represent the reputation of Lexus . Other customers expressed the same The chairs in the lounge, business center were filthy. The environment didn’t represent the reputation of Lexus . Other customers expressed the same concern and avoid to sit in the chairs. More

Good service. Good communication. Good service. They took back the car to readdress something I pointed out and fixed it. Friendly service and a well equipped and nice lounge area! Good service. They took back the car to readdress something I pointed out and fixed it. Friendly service and a well equipped and nice lounge area! More

15000 checkup Andrew makes every trip to service a pleasure. He arranges the service, a car to use, then tells me when the car will be ready. And it always is that’ Andrew makes every trip to service a pleasure. He arranges the service, a car to use, then tells me when the car will be ready. And it always is that’s what’s amazing. Thanks Sndrew. More

Regular maintenance and wheel repair As always Scott Bissonnet goes above and beyond alwaya to take care of my car needs. He always returns my calls promptly and provides me with a compa As always Scott Bissonnet goes above and beyond alwaya to take care of my car needs. He always returns my calls promptly and provides me with a comparable loaner. I appreciate him very much. More