Westside Lexus - Service Center

Great Customer service I was traveling on vacation across the country and needed a service. I called the day before and they got me in the next morning. I was out very quick I was traveling on vacation across the country and needed a service. I called the day before and they got me in the next morning. I was out very quickly. Everyone was great! More

GREAT JOB DONE. Mr. Andrew Tran is a very professional worker. He takes delight in helping customers. I am delighted he is my service advisor. I hope to work with hi Mr. Andrew Tran is a very professional worker. He takes delight in helping customers. I am delighted he is my service advisor. I hope to work with him as long as I have my car. More

Service Great service department. Always timely and quality service. Very friendly and helpful staff. I would highly recommend this location to my friends a Great service department. Always timely and quality service. Very friendly and helpful staff. I would highly recommend this location to my friends and my family. More

Laura Brown Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. Sh Laura is the best . She helps customers very friendly. She updated me about status of the repair on time and with all information I wanted to know. She is very knowledgeable. I’m always book my appointments with her. More

Excellent personalized service. The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time The team at Westside Lexus meets more than expectations. Every single detail is taken care. Scott has been very courteous. The service is done in time. More

Continued Awesome Service Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Jacob, Has been my service advisor for quite some time now Very professional and is spot on when it comes to assisting me with my GX470 Forever a Lexus owner plain and simple Try and find a better product Good luck :-) More

Outstanding customer service Chris provides a comfortable environment that leads to a high amount of trust in Lexus service. We are consistently satisfied with Chris and the servi Chris provides a comfortable environment that leads to a high amount of trust in Lexus service. We are consistently satisfied with Chris and the service department. More

Outstanding As always Westside and Andrew are the very best of the best!!!! I would definitely recommend Westside Lexus To everyone who is looking for the best As always Westside and Andrew are the very best of the best!!!! I would definitely recommend Westside Lexus To everyone who is looking for the best of the best!!!! More

Lying xxx Service advisor Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I n Went in and asked for an alignment on top of getting other work done ( recall, and 20K service). I went to pick up my car and paid for everything. I noticed there was no alignment report like I usually get. I asked for one and got a series of excuses and lame attempt of sending a screenshot via mobile phone. Adviser said printer was down, tech was using machine, tech didn’t save the report. Basically lied and offered a refund to be sent in the mail. Still have not received anything. More

Chairs in the Lounge were filthy. The chairs in the lounge, business center were filthy. The environment didn’t represent the reputation of Lexus . Other customers expressed the same The chairs in the lounge, business center were filthy. The environment didn’t represent the reputation of Lexus . Other customers expressed the same concern and avoid to sit in the chairs. More