Westside Lexus - Service Center

Friendly and efficient! Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyo Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyone to this location. More

good service but issue not resolved Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortun Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortunately my issue could not be resolved. He suggested that we stop the search as they would need to start charging and get into body work. This is the right call. I am disappointed in the Lexus product. I have moved away from other brands because of rattles. I thought Lexus was different. I guess not. I will be looking at other brands first when it is time for my next ride. More

Excellent Will did a great job getting me in and out in a short period of time. Most of staff is very friendly and accommodating .Would recommend your service g Will did a great job getting me in and out in a short period of time. Most of staff is very friendly and accommodating .Would recommend your service group. More

Oil Change & Service Great service as ususual. Andrew Nagler is one of the most professional guys around. I always get an honest assessment & price quote. I’ve never been Great service as ususual. Andrew Nagler is one of the most professional guys around. I always get an honest assessment & price quote. I’ve never been disappointed with any service. More

Waste of time I went in to have my IS 200t for check up because it was making noise for the back and the speedometer jumps when I speed up I little gave it to them I went in to have my IS 200t for check up because it was making noise for the back and the speedometer jumps when I speed up I little gave it to them for a day then found out that it’s wear and tear the car only has 16000 miles at the time overall not have with the car right now and Lexus More

Bumper damage The service rep was great at calling me to give me updates. He did this several times. The workmanship is excellent. I brought my car here because I w The service rep was great at calling me to give me updates. He did this several times. The workmanship is excellent. I brought my car here because I wanted great customer service and quality craftsmanship. More

Best Lexus repairs & services in Houston! I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowle I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowledgeable staff. Thank you! More

Fun and pleasant Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all it was s great experience More

I like it I like there so much.everbody worked there are so nice. I wish they will work a little bit faster.the car get more clear I like there so much.everbody worked there are so nice. I wish they will work a little bit faster.the car get more clear More

Easy to get in, great advisors, quick service Great experience! They were able to get me in with very little notice as well as arrange a rental for me (love this perk!!!). Matthew was friendly and Great experience! They were able to get me in with very little notice as well as arrange a rental for me (love this perk!!!). Matthew was friendly and helpful. The service performed was quicker than expected. More