Westside Lexus - Service Center

Recall Superb, prompt and owner friendly service My service manager, Jacob, is beyond reproach; a true professional There is just not much to add To Superb, prompt and owner friendly service My service manager, Jacob, is beyond reproach; a true professional There is just not much to add Top flight More

my car wouldn’t stay started Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! More

Low hassle, high customer service Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. More

Great as expected I was in and out quickly when dropping off car. My service rep made effort to personalize my experience which was friendly and showed I wasn’t just a I was in and out quickly when dropping off car. My service rep made effort to personalize my experience which was friendly and showed I wasn’t just a car for service. Communication was prompt and efficient, and service was completed as expected. More

Excellent service as always. We always receive prompt excellent service. Josh has been our service advisor for many years. He knows us and is familiar with our vehicles. We hav We always receive prompt excellent service. Josh has been our service advisor for many years. He knows us and is familiar with our vehicles. We have also had very good service from the collision center. More

Great Service Lexus makes a great car but the service department is what makes us come back year after year ! We have been customers for over 15 years. Sales and se Lexus makes a great car but the service department is what makes us come back year after year ! We have been customers for over 15 years. Sales and service are top notch! More

All around excellent experience The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant as well, an overall excellent experience. More

good service but issue not resolved Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortun Will and the service dept worked diligently to find a rattle in my 2013 GS 350. He even greatly exceeded the number of hours that I paid for. Unfortunately my issue could not be resolved. He suggested that we stop the search as they would need to start charging and get into body work. This is the right call. I am disappointed in the Lexus product. I have moved away from other brands because of rattles. I thought Lexus was different. I guess not. I will be looking at other brands first when it is time for my next ride. More

Excellent Service! All services are explained and the costs involved. Any unexpected repairs that are revealed during the inspection/service are explained and you have All services are explained and the costs involved. Any unexpected repairs that are revealed during the inspection/service are explained and you have to approve them before they are done. More

Friendly and efficient! Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyo Very attentive and takes care of you right away. Very professional. Explains issues well. They take care of me very professional. Would recommend anyone to this location. More