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Westside Lexus - Service Center

Houston, TX

4.7
1,450 Reviews

1,450 Reviews of Westside Lexus - Service Center

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August 18, 2018

Great services Thanks for taking car of the service and being prompt. Didn’t have any complaint and very good follow up. Good services and very courteous. More

by TIM_NGUYEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Hernandez
August 18, 2018

Excellent service I was in and out in less than an hour!!! Scott does such a great job-explains what needs to be done and let’s me know what service is coming up next. More

by MARIANR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Good job! Courteous and efficient. Chase is a good service person who is very attentive to the need of customer. Westside Lexus service work is efficient and on More

by juurong_hsieh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Recall Superb, prompt and owner friendly service My service manager, Jacob, is beyond reproach; a true professional There is just not much to add To More

by Mark@creedrice.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

my car wouldn’t stay started Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! More

by MORRISBROGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Low hassle, high customer service Went in to have my vehicle hooked up to diagnostic machine to confirm no errors were coming up. Booked online, was in and out within 40 minutes. More

by Visitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2018

Great as expected I was in and out quickly when dropping off car. My service rep made effort to personalize my experience which was friendly and showed I wasn’t just a More

by pensminger420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 18, 2018

Excellent service as always. We always receive prompt excellent service. Josh has been our service advisor for many years. He knows us and is familiar with our vehicles. We hav More

by jeffry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 18, 2018

Great Service Lexus makes a great car but the service department is what makes us come back year after year ! We have been customers for over 15 years. Sales and se More

by Kathy Gandolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 17, 2018

Excellent Service! All services are explained and the costs involved. Any unexpected repairs that are revealed during the inspection/service are explained and you have More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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