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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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August 08, 2018

90k & brakes Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good More

by JBUANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 08, 2018

Great Service Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully expla More

by EDGE_DENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Outstanding Service and Service Advisor I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in t More

by FLRAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Brown is the most outstanding service advisor I have ever had. She is definitely on top of her game and takes care of her customers. I cannot say enough about how much she adds to Westside Lexus and the service department
August 08, 2018

loyal customer I have been a customer for 11 years and I will remain as long as I have wonderful people like Steve Machann and Scott Bissonnett to work with.. Their More

by YHMAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Well run, effciient, excellent service My personal Service Rep-Laura Brown meets me timely, I don't wait, she shares the service required, treats me excellent and makes sure my car is ready More

by dwalsh1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

15000 service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service More

by liparijoe20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 08, 2018

Service I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special eff More

by SSMIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Martini
August 08, 2018

Out of warranty repair The two tape strips on the roof of my 2014 LS 470 were peeling off. The vehicle had 25,000 miles and spent most of its life in a garage. It was a fe More

by sharkeygk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Recall services Passages airbag was recalled. The appointment was made in advance. The service was arranged smoothly and excellent from the start to the end. The c More

by jian_gao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Oil chsbge Excellent service center My service rep Andrew Nagler was on time, had everything ready and very professional My car was clean and ready when I ca More

by conniejo0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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