Westside Lexus - Service Center

Very good people to work with. They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the op They give right recommendafions and don’t push for expensive things when not required. This time I had to change the tires and they gave me all the options along with their recommendations. It was wonderful experience. More

5000 mile check New service rep, Fred Hernandez was excellent. Dave Hass retired Cargo area of 460 GX WAS NOT vacuumed even though I had lowered the cargo net so the New service rep, Fred Hernandez was excellent. Dave Hass retired Cargo area of 460 GX WAS NOT vacuumed even though I had lowered the cargo net so the dry grass would be visible More

My service advisor is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say t is Josh Guerra. He is the epitome of competent, thoughtful customer care. Having been in a service business for 35 years, I feel qualified to say that he's one of the best I've seen, and his dedication to what he does is the number one reason why I've been a long time loyal customer of Westside Lexus. What an asset to your organization! You are very fortunate to have him in your employ. Susan Coburn More

90k & brakes Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good Everything went well, from the loaner car to helping load gear back into my car. Andrew got me in and out with no delays. Coffe good More

Great Service Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully expla Very pleased with the quality of workmanship, attention to detail and friendly service. Chase kept me updated on the service progress and fully explained details of the repair. More

Outstanding Service and Service Advisor I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in t I took my RX350 in for its 40,000 mile service. They are always so efficient. Never do work that is not required. And tell me what will be needed in the near or distant time frame. More

loyal customer I have been a customer for 11 years and I will remain as long as I have wonderful people like Steve Machann and Scott Bissonnett to work with.. Their I have been a customer for 11 years and I will remain as long as I have wonderful people like Steve Machann and Scott Bissonnett to work with.. Their customet service and compassion for people is beyond phenomenal. More

Well run, effciient, excellent service My personal Service Rep-Laura Brown meets me timely, I don't wait, she shares the service required, treats me excellent and makes sure my car is ready My personal Service Rep-Laura Brown meets me timely, I don't wait, she shares the service required, treats me excellent and makes sure my car is ready when promised and returned to me clean. My Sales Exec-Alex Winnicki, I have bought 3 Lexus' from him, 250, 350, 500 and recommend him 100%. D.W.Walsh. More

15000 service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service Lexus ES 350 is by far the best car I have owned and the service team at WS-L makes the experience even better. Great customer service More

Service I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special eff I’m always impressed with the level of service I receive at Westside. When my regular service advisor’s schedule was full, Michael made a special effort to accommodate my schedule. More