1,447 Reviews of Westside Lexus - Service Center
Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my windshield. The service manager was Nestor Sorto. More
Excellent service From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check in to check out. Jacob is my service coordinator and has done an outstanding job. More
Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More
Great job! Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. More
Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More
Great Service Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repair Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repaired overnight. More
Excellent Service as always from Josh Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what was done and to offer any assistance. Josh is the main reason we continue to use Westside Lexus Service. More
Overall great service Jacob has always been extremely helpful. I appreciate his honestly and integrity and the ability to get me on my way in a loaner in short order. Jacob has always been extremely helpful. I appreciate his honestly and integrity and the ability to get me on my way in a loaner in short order. I can get in and out very quickly and I truly appreciate that. The only downside to this service dept. is it is SO busy, however it is busy for a reason and that is because they are great! The team handles the volume well and can get customers in and out very quickly. It is much appreciated. More
Brakes and Tires Jacob handled my service request in a professional manner and let me use a loaner vehicle during my service. I'm very happy with the work. The car d Jacob handled my service request in a professional manner and let me use a loaner vehicle during my service. I'm very happy with the work. The car drove fine on a recent trip to Dallas. More
Another pleasant service experience. Once again , I was greeted quickly by my Service Coordinator and my loaner was already available for me. The whole experience at this dealership's ser Once again , I was greeted quickly by my Service Coordinator and my loaner was already available for me. The whole experience at this dealership's service department is exceptional. More