Westside Lexus - Service Center

Another Great Service Appointment I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loane I brought my IS250 in for it's 95K mile service. Laura was polite as always and got me on my way in just a few minutes. We even joked that the loaner car was a temptation for me to consider buying a new car. I replied that I still had time to double the current mileage on my car first. More

Radiator repair.. Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment onl Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment online. More

It Should Always be This Way Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure th Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure the loaner car was full of gas. When my schedule changed and did not permit me to pickup the car. Andrew was very flexible and let me retain the car until the next morning. It was a very positive experience. More

Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my windshield. The service manager was Nestor Sorto. More

Excellent service From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check in to check out. Jacob is my service coordinator and has done an outstanding job. More

Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More

Great Service Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repair Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repaired overnight. More

Excellent Service as always from Josh Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what was done and to offer any assistance. Josh is the main reason we continue to use Westside Lexus Service. More

Great job! Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. More

Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More