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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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February 17, 2017

Dealer Recall For Reprogramming As promised they did what they needed to do in one hour without and even washed my car under warantee They also found and fixed a small ding in my w More

by DarthV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 17, 2017

Excellent service From the time I entered the service department, I was treated with prompt, professional service. The entire experience was very impressive from check More

by teal, bar138
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2017

Quick & Friendly Professional Service Had warranty work performed on my car and it was out in a few hours. Very friendly service advisor that was extremely thorough and professional. More

by Lexman
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2017

Great job! Jacob has always been helpful, and very clear on the estimated length and what I should expect from my service. The overall experience was great. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2017

Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More

by Pp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2017

Great Service Westside Lexus provides great service and excellent communication when leaving your car. I was able to receive a car to use while my was being repair More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 16, 2017

Excellent Service as always from Josh Josh is always extremely helpful. From the moment I schedule the appointment to when I pick it up, he is always there to provide the details of what More

by ACRCBH0702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 15, 2017

Overall great service Jacob has always been extremely helpful. I appreciate his honestly and integrity and the ability to get me on my way in a loaner in short order. More

by LMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2017

Brakes and Tires Jacob handled my service request in a professional manner and let me use a loaner vehicle during my service. I'm very happy with the work. The car d More

by kenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2017

Another pleasant service experience. Once again , I was greeted quickly by my Service Coordinator and my loaner was already available for me. The whole experience at this dealership's ser More

by mag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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