1,442 Reviews of Westside Lexus - Service Center
Great customer service! I came to the dealership with a check engine light. My service manager Nestor was extremely helpul and not only took care of this issue but also aler I came to the dealership with a check engine light. My service manager Nestor was extremely helpul and not only took care of this issue but also alerted me I had a free service available with my new car purchase. He got me into a loaner car quickly and I picked up my car that afternoon, it was even clean! The friendliness and knowledge of the staff and the ease of Lexus maintenance is the reason I will be staying with Westside Lexus. More
Excellent Service! I have always had a wonderful experience at Westside Lexus. Scott Bissonett is our service representative and he has always taken excellent care to e I have always had a wonderful experience at Westside Lexus. Scott Bissonett is our service representative and he has always taken excellent care to ensure that our experience is great. More
70K Mileage Tune Up Service I bought my car at Westside Lexus and have had it serviced at Westside Lexus only. They are accurate and thorough. Overall great service. I would r I bought my car at Westside Lexus and have had it serviced at Westside Lexus only. They are accurate and thorough. Overall great service. I would recommend them to others. More
Exceptional quick service. Fred Hernandez, service representative took notes of the car problems and checked in the car and provided a loaner car. Contacted me after multiple te Fred Hernandez, service representative took notes of the car problems and checked in the car and provided a loaner car. Contacted me after multiple tests and gave me the results. Took care of the problem and called that car was ready. Fred's the best service representative at Westside Lexus. More
Warranty repair David Harvey handled my battery replacement under warranty very efficiently and gave me a loaner until the next morning when the work was done. Always David Harvey handled my battery replacement under warranty very efficiently and gave me a loaner until the next morning when the work was done. Always happy with his handling of my Lexus maintenance or repair issues. More
Routine Maintenance I really trust and respect my service advisor- Nestor Sorto. I am one that values professional ethics and fair treatment. He is the consummate profe I really trust and respect my service advisor- Nestor Sorto. I am one that values professional ethics and fair treatment. He is the consummate professional. More
First Class service and First Class people What I love about Westside Lexus is the after sale service. Instead of dreading going to get my car serviced I actually look forward to it. First I m What I love about Westside Lexus is the after sale service. Instead of dreading going to get my car serviced I actually look forward to it. First I make an appointment with Andrew Nagler and he is always ready, knows my car and tells me when the appointment is available. Then when I come in I get to enjoy great coffee, donuts, newspapers, tv, and free internet. I watch the service monitor as my car goes in and then tells me it's done. Every time my car has required overnight service I was provided a free loaner car. This is my chance to test drive a new vehicle and it makes you want one. I will never go to another dealer as long as I am within 20 miles! Stephen Loy More
Very happy for the service I am very happy with the services lately for both of my Lexus cars, as well as the nice loaner car!!! Westside Lexus helps me take good care of the c I am very happy with the services lately for both of my Lexus cars, as well as the nice loaner car!!! Westside Lexus helps me take good care of the cars and detect and fix the problems right away during regular service appointments. No additional visits or repairs needed to schedule at additional time. Saving me a lot of time and work!!! More
excellent services very friendly welcome from person whom take my car to the garage shop, customer service person and customer consultant. I like an inspection and diagn very friendly welcome from person whom take my car to the garage shop, customer service person and customer consultant. I like an inspection and diagnostic that would tell me what are good and what are bad and need to repair or replace on my car. Louge room is clean and full services. More
Best Services West side Lexus is fabulous. Everyone in all departments are first class all around. Best cars with no problems ever! Been a customer for 15 years. West side Lexus is fabulous. Everyone in all departments are first class all around. Best cars with no problems ever! Been a customer for 15 years. Love my Lexus!!! More