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Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

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January 24, 2017

Great customer service! I came to the dealership with a check engine light. My service manager Nestor was extremely helpul and not only took care of this issue but also aler More

by Natalie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor
January 24, 2017

Excellent Service! I have always had a wonderful experience at Westside Lexus. Scott Bissonett is our service representative and he has always taken excellent care to e More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2017

70K Mileage Tune Up Service I bought my car at Westside Lexus and have had it serviced at Westside Lexus only. They are accurate and thorough. Overall great service. I would r More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 24, 2017

Exceptional quick service. Fred Hernandez, service representative took notes of the car problems and checked in the car and provided a loaner car. Contacted me after multiple te More

by Liza Garza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2017

Warranty repair David Harvey handled my battery replacement under warranty very efficiently and gave me a loaner until the next morning when the work was done. Always More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
January 21, 2017

Routine Maintenance I really trust and respect my service advisor- Nestor Sorto. I am one that values professional ethics and fair treatment. He is the consummate profe More

by Goodspace
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto
January 21, 2017

First Class service and First Class people What I love about Westside Lexus is the after sale service. Instead of dreading going to get my car serviced I actually look forward to it. First I m More

by sloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Checkout lady was nice
January 20, 2017

Very happy for the service I am very happy with the services lately for both of my Lexus cars, as well as the nice loaner car!!! Westside Lexus helps me take good care of the c More

by ping9315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

excellent services very friendly welcome from person whom take my car to the garage shop, customer service person and customer consultant. I like an inspection and diagn More

by Knguyen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2017

Best Services West side Lexus is fabulous. Everyone in all departments are first class all around. Best cars with no problems ever! Been a customer for 15 years. More

by Monique S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Vario
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