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Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

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January 14, 2017

Good service high price For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. More

by Setareh
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Great sales & service We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you More

by David2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Excellent Service I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor More

by Jun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
January 13, 2017

Service The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who More

by adnanhzaidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
January 13, 2017

Excellent customer service from Westside Lexus Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many tha More

by tkinney34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Extremely God I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then co More

by DarthV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Always Outstanding I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my veh More

by TS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Excellent service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on ti More

by Mely Barajas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2017

Excellent Service Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environme More

by survey
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2017

speed auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. More

by bobr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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