1,442 Reviews of Westside Lexus - Service Center
Good service high price For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. More
Great sales & service We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you We have bought four cars from Westside Lexus over the past 18 years. Sales staff is knowledgeable, answer questions truthfully and do not pressure you to buy. A service manager is. Assigned to each owner to facilitate the service experience. We have worked with the same service manager for many years. Results have always been excellent. The availability of loaner cars also minimizes the inconvenience of having a car serviced. The quality of service is an important factor in our decision to continue to buy our cars from Westside. More
Excellent Service I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor next time i visit.;) More
Service The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who is always eager to resolve issues and get you going. He is a pleasure to deal with. More
Excellent customer service from Westside Lexus Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many tha Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many thanks and keep up the great work... it all pays off! The Kinney's and Simpson's More
Extremely God I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then co I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then completed the next day in the four hours estimated. 2) They also fixed, free of charge, a blown fuse that powers the 12V supply on the console for cell phones and tablets, (I can now use my cell phone again even with a low battery) 3) They gave me a free loaner car. and 4) My car was washed. Good job Westside Service and thanks! More
Always Outstanding I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my veh I always have great service at Westside Lexus. It is so easy and very helpful. Jacob was outstanding - he kept me informed of the progress on my vehicle and minimized my time at the dealership. More
Excellent service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on ti service. Chris Nemoto was very attentive and updated me through service. No complaints. Delivery driver was also great. He delivered loaner on time as promised. More
Excellent Service Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environme Chris Nemoto has been exceptional all the time and all his service team has been very good . Totally satisfied with the service and friendly environment. More
speed auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. auto ready when promised, and everything done as requested. I will continue to use Westside for service as long as I own a Lexus auto. More