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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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September 28, 2016

Amazing customer service! I loved it, so friendly. You feel taken care of! I am so impressed with the quality of their work and customer service! I will never go anywhere else! More

by Sarah Nezhad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Clements
September 28, 2016

Another Great Experience Love going to this place. Chris is great service advisor. Car was competed when told. Will come back and recommend to friends who need to get their v More

by Thomashoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2016

20,000 mile maintenance Love getting my car serviced here, from the time I drive up until I leave in my just washed car. They know how to make a person feel special! More

by Susan
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2016

15,000 mile check - excellent service Excellent service - Charles Perkins was friendly & very professional. I was well informed of the progress of my service. The wait was pleasant - not t More

by LexusES350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2016

routine maintenance Excellent customer service. Jacob always provide detail information regarding servicing our vehicles. Jacob has been our service advisor for over si More

by Alvin2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 26, 2016

Perfect Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and inf More

by Alexander1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2016

Outstanding service from everyone Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I pu More

by wozmike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 26, 2016

Loyal Service Customer The "loyal" works both ways. I have consistently used the Lexus customer service since my ES 330 purchase in 2006, and have unfailingly received loyal More

by taylor330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2016

Amazing Customer Service I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! Dav More

by ashleyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harvey
September 23, 2016

Great experience Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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