1,441 Reviews of Westside Lexus - Service Center
Perfect Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and inf Excellent customer care. Very friendly, always provided a good loaner. Fast and reliable service. High quality work. They make follow up calls and infor about the status of service. More
Outstanding service from everyone Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I pu Every time I have visited the dealership or the service center everyone is so nice and helpful. I would recommend to anyone. I will return when I purchase my next car. More
Amazing Customer Service I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! Dav I made the mistake of leaving the Lexus family 2 years ago, but I'm SO incredibly happy to be back! The customer service is always so exceptional! David Harvey specifically was incredibly kind & helpful. He hardly let me lift a finger when it came to unloading & loading my vehicle when I had my 8 month old with me. Truly satisfied with every aspect of my visit! Thank you Westiside Lexus- I'm never leaving this family again! More
Awesome! Charles Perkins is great! Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and al Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and always willing to go the extra like. Awesome service! More
Superb Services ... As Always Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department to maintain my vehicle. I will never own or drive another brand of vehicle nor will I do business with any other dealership or service department other than Westside Lexus. They consistently go above and beyond and enjoy doing business with them. Special compliments to my service advisor, Josh Guerra. He has provided A++++ customer service each and every visit for over 8 years. Thank you! I do not know the name of the individual who actually performed the service on my vehicle, but thank you, too! More
Great experience Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and Laura Brown is always enthusiastic and has great follow up. The entire process from scheduling service online to picking up the car is efficient and professional. More
continuous excellent customer service My Service Consultant, Laura Brown was awesome and gave excellent customer service! she explained what services I should have completed and when. Thi My Service Consultant, Laura Brown was awesome and gave excellent customer service! she explained what services I should have completed and when. This is my 2nd Lexus vehicle and the service has always been outstanding! More
Great service The people in service center are very friendly. I got warm welcome and the every thing is well explained. I feel comfortable in waiting area. The people in service center are very friendly. I got warm welcome and the every thing is well explained. I feel comfortable in waiting area. More
Good Service Will Zamora, my service consultant, was very helpful with determining the issues that needed addressing, and setting up a future appointment to get th Will Zamora, my service consultant, was very helpful with determining the issues that needed addressing, and setting up a future appointment to get them fixed. More
Semi-annual checkup Service Consultant Dave Haas courteous and helpful. Service was completed in timely fashion. Wait time accommodations are luxurious. I would recomme Service Consultant Dave Haas courteous and helpful. Service was completed in timely fashion. Wait time accommodations are luxurious. I would recommend West side to all. More