Westside Lexus - Service Center

Awesome! Charles Perkins is great! Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and al Charles Perkins is very good at understanding client's needs and always ready to help. He's knows the time pressure and has all the items ready and always willing to go the extra like. Awesome service! More

Superb Services ... As Always Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department Everything about Westside Lexus is amazing - from the car buying experience to the financing experience to the experience with the service department to maintain my vehicle. I will never own or drive another brand of vehicle nor will I do business with any other dealership or service department other than Westside Lexus. They consistently go above and beyond and enjoy doing business with them. Special compliments to my service advisor, Josh Guerra. He has provided A++++ customer service each and every visit for over 8 years. Thank you! I do not know the name of the individual who actually performed the service on my vehicle, but thank you, too! More

Great service The people in service center are very friendly. I got warm welcome and the every thing is well explained. I feel comfortable in waiting area. The people in service center are very friendly. I got warm welcome and the every thing is well explained. I feel comfortable in waiting area. More

continuous excellent customer service My Service Consultant, Laura Brown was awesome and gave excellent customer service! she explained what services I should have completed and when. Thi My Service Consultant, Laura Brown was awesome and gave excellent customer service! she explained what services I should have completed and when. This is my 2nd Lexus vehicle and the service has always been outstanding! More

Good Service Will Zamora, my service consultant, was very helpful with determining the issues that needed addressing, and setting up a future appointment to get th Will Zamora, my service consultant, was very helpful with determining the issues that needed addressing, and setting up a future appointment to get them fixed. More

Semi-annual checkup Service Consultant Dave Haas courteous and helpful. Service was completed in timely fashion. Wait time accommodations are luxurious. I would recomme Service Consultant Dave Haas courteous and helpful. Service was completed in timely fashion. Wait time accommodations are luxurious. I would recommend West side to all. More

Experience of a lifetime Impeccable service, strong communication skills, and excellent customer service, I would recommend West side Lexus to all. Amado is an amazing person Impeccable service, strong communication skills, and excellent customer service, I would recommend West side Lexus to all. Amado is an amazing person and extremely patient . More

Tire replacement service I had been out of town for two weeks when I was driving home and had a flat tire. I needed the tire changed that day because I had to work 7am-7pm the I had been out of town for two weeks when I was driving home and had a flat tire. I needed the tire changed that day because I had to work 7am-7pm the next three days and would be unable to use a loaner car for that long. Jacob got me in for service right away the same day and the new tire was on within an hour. The trainee working with Jacob (9/15/16) was also great but unfortunately I don't remember his name. He kept me updated throughout the process and was very efficient. I am so pleased with the customer service and knowing I can depend on Lexus when in need. Thank you again!! More

Window Tiniting New Car great. I came in for a tinit on my new lexus 2016 es 350. I found everyone friendly.. My expereince was excellent. I was treated with respect. great. I came in for a tinit on my new lexus 2016 es 350. I found everyone friendly.. My expereince was excellent. I was treated with respect. More

As always excellent service. It's easy friendly and quality what top service should be and why I have worked with Josh for at least 15 years of the 25 years of various Lexus owner It's easy friendly and quality what top service should be and why I have worked with Josh for at least 15 years of the 25 years of various Lexus ownership. More