Westside Lexus - Service Center

Oil change, minor repairs I went in for an oil change, and had a couple of things fixed while I was there. My thermometer stopped working, so they said the sensor became disco I went in for an oil change, and had a couple of things fixed while I was there. My thermometer stopped working, so they said the sensor became disconnected, and they got it working again. And some hardware on a back seat belt came loose, so they fixed that also. More

Great service team and skills! All employee go over and above to make our service pleasant and successful! Christine Tennant made sure I had the answer to my questions before I left All employee go over and above to make our service pleasant and successful! Christine Tennant made sure I had the answer to my questions before I left.,, she was the epitome of a great service representative. I'd recommend her to anyone. More

Customer Service support is excellent. The service staff works hard to support my needs for our two vehicles. The work is done with indicated and they check the vehicles out to see if addi The service staff works hard to support my needs for our two vehicles. The work is done with indicated and they check the vehicles out to see if additional work might be needed or for future reference. This is why on SUV has over 245,000 miles and is still ticking! They are the only ones that have done work on my vehicles for the last 12+ years. More

Great Service I'm so pleased with the service I receive at Westside Lexus. I don't worry about the condition of my car since I always bring it in for scheduled main I'm so pleased with the service I receive at Westside Lexus. I don't worry about the condition of my car since I always bring it in for scheduled maintenance. My service consultant, Charles Perkins is knowledgeable and keeps me informed. He brings clarity to any questions that may arise. More

Why I own a Lexus. I have owned Lexus since 1990 and will continue to own because of great service. Westside is the best in Houston. I live on north side of town; howev I have owned Lexus since 1990 and will continue to own because of great service. Westside is the best in Houston. I live on north side of town; however, travel to Westside. Dave is great . More

Regular maintenance Easy enough to have my car checked every 5,000 miles. In and out. And a clean car at the end. Finally, a dealership with a service advisor that has be Easy enough to have my car checked every 5,000 miles. In and out. And a clean car at the end. Finally, a dealership with a service advisor that has been there since I've owned my car. Andrew N. Has been wonderful to work with. More

50,000 mile service Got to the service center early, car was ready before I thought it would be. No hassle & no problems. Too bad that the rest of the world does not op Got to the service center early, car was ready before I thought it would be. No hassle & no problems. Too bad that the rest of the world does not operate as well as Westside Service Center. There just are not enough Dave Haas's. More

Great service department The service department, and in particular Chris Nemoto, are always efficient and thorough, turning what could be an annoying service visit into a pain The service department, and in particular Chris Nemoto, are always efficient and thorough, turning what could be an annoying service visit into a pain free experience. More

Excellent Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyo Very knowledgeable staff. Laura is very friendly and willingly to assist me. Service provided was on time. I would recommend this dealership to anyone. Great place. More

Re-painted front bumper. Repainting my front bumper helped my car look brand new even after 6 years and 120,000 miles. I plan to keep this vehicle for another 5 years minimum. Repainting my front bumper helped my car look brand new even after 6 years and 120,000 miles. I plan to keep this vehicle for another 5 years minimum. Good workmanship and there is a warranty that will cover paint peeling and/or fading. Ahmad and Alfredo are extremely courteous and knowledgable and explain all of your options and expenses whether you make a claim with your insurance carrier or not. More