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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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August 06, 2016

Service Chris is always very helpful and efficient. I really enjoy having the car brought to me! A very satisfied customer for many years. Thank you. More

by jane
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Top notch service!!! We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you More

by Midnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

50000 mile service Extremely convenient to schedule online. Everyone is very concerned about your experience and moving everything along quickly. They get you checked i More

by IS250cOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Lexus service makes me feel "special" and I love that! I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very More

by jh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2016

Team of Professionals I am not a mechanic and do not understand much about car repairs. It can be intimidating when things go wrong with my car. Coming to West Side Lexus More

by tatilor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 05, 2016

Highest Degree of Professionalism Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took More

by helenhs7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe More

by slf113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

First Class experience Always great service! They never dissapoint. All of the service dept. staff are always looking for ways to elevate the experience for every customer. More

by GTUTTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
August 05, 2016

My experience was great as usual. They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent More

by HW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2016

Very pleasant experience; wait was not long. Great experience as usual; not a very long wait and the waiting room lounge atmosphere was very pleasant. Was able to get back in the road in less tha More

by Jmfr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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