1,447 Reviews of Westside Lexus - Service Center
Service Chris is always very helpful and efficient. I really enjoy having the car brought to me! A very satisfied customer for many years. Thank you. Chris is always very helpful and efficient. I really enjoy having the car brought to me! A very satisfied customer for many years. Thank you. More
Top notch service!!! We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you We always have top notch service on each of our visits.Mr.Perkins is on top of all of our needs. We enjoy our experience there. Thank you More
50000 mile service Extremely convenient to schedule online. Everyone is very concerned about your experience and moving everything along quickly. They get you checked i Extremely convenient to schedule online. Everyone is very concerned about your experience and moving everything along quickly. They get you checked in and out into a loner in less than 10 minutes. Makes dropping off your car before a work breeze. More
Lexus service makes me feel "special" and I love that! I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very important to me. Thank you so much for such excellent service!!! More
Team of Professionals I am not a mechanic and do not understand much about car repairs. It can be intimidating when things go wrong with my car. Coming to West Side Lexus I am not a mechanic and do not understand much about car repairs. It can be intimidating when things go wrong with my car. Coming to West Side Lexus has always been a positive experience. I usually deal directly with Josh Guerra. Josh has always been professional and very respectful of my ignorance of car issues, such as placing windshield washer fluid in the brake fluid line. He is knowledgeable about the maintenance needs of my vehicle and keeps me on schedule with services even when I fall behind. I really appreciate being able to leave my car in the morning with confidence that it will be well cared for and go on with a beautiful and clean loaner to continue my day. My car has always been ready to drive away when I arrive for pick up. Many thanks to your team and especially Josh, Isabel Lorenzo More
Highest Degree of Professionalism Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took Overall exceptional experience from greeting to exiting service center. I had to squeeze 15K appointment into an already busy Saturday. Charles took care of ALL vehicle matters to my satisfaction with the highest degree of professionalism! More
Great service at Westside Lexus I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whethe I've been taking my car to Westside for 4 years now and have always been very pleased with my service advisor and the service that's been done. Whether I get a loaner or sit and wait on the smaller jobs, I've always had excellent service. I highly recommend Westside Lexus! More
First Class experience Always great service! They never dissapoint. All of the service dept. staff are always looking for ways to elevate the experience for every customer. Always great service! They never dissapoint. All of the service dept. staff are always looking for ways to elevate the experience for every customer. The best! More
My experience was great as usual. They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent They did a great job fixing the car! Fred Hernandez was terrific taking care of my car. He carefully explained all my options and made an excellent recommendation for me. More
Very pleasant experience; wait was not long. Great experience as usual; not a very long wait and the waiting room lounge atmosphere was very pleasant. Was able to get back in the road in less tha Great experience as usual; not a very long wait and the waiting room lounge atmosphere was very pleasant. Was able to get back in the road in less than two hours. More