1,441 Reviews of Westside Lexus - Service Center
Westside Lexus Service 7/12 Visits to Westside Lexus for service is a pleasant experience. The entire staff at the dealer has a good grasp on how to handle what needs to be ac Visits to Westside Lexus for service is a pleasant experience. The entire staff at the dealer has a good grasp on how to handle what needs to be accomplished with a professional disposition. Thanks to everyone for taking care of us! More
My experience was short and pleasant. From the minute I drive in to have my car serviced, I'm greeted with very pleasant & courteous young men. I'm steered to see Laura Brown and get start From the minute I drive in to have my car serviced, I'm greeted with very pleasant & courteous young men. I'm steered to see Laura Brown and get started with the paperwork. Laura is always nice & friendly & a professional. I enjoy visiting with her. More
Unique. Westside Lexus has done everything thing they have said they would do before we bought the car. This is a unique trait for a car dealer. Westside Lexus has done everything thing they have said they would do before we bought the car. This is a unique trait for a car dealer. More
I had a very serious problem corrected without cost. My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it w My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it was not, strictly speaking, the fault of Lexus, the problem was corrected by LEXUS and Westside without cost or inconvenience to me. When it becomes necessary for me to purchase another car, it will be a Lexus. P.S. Routine service is competent and performed quickly. More
Service I am rarely impressed with service after the sale of vehicle. I was impressed with Westwide Lexus service & care, very rare these days. Although I cou I am rarely impressed with service after the sale of vehicle. I was impressed with Westwide Lexus service & care, very rare these days. Although I could share some experiences I've had with BMW North that are beyond believe. More
Dead battery diagnosed and replaced. While not happy that an 84 month battery lasted only about 36 months before conking out, the proration cost was fair. Unfortunately this smacks of "pl While not happy that an 84 month battery lasted only about 36 months before conking out, the proration cost was fair. Unfortunately this smacks of "planned obsolence" but seems the case for all battery manufacturers marking policies. I am happy with the outcome. West side Lexus did their job and I am happy. More
Service was very quick and very good. Chase Clements at Westside Lexus was my personal service consultant. He made it so easy for me and I was extremely sati was very quick and very good. Chase Clements at Westside Lexus was my personal service consultant. He made it so easy for me and I was extremely satisfied with my service experience. More
Exceptional performance Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative reg Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative regarding my questions about additional work to the air conditioning system. I agreed to wait for the job to be done and found your dealership's waiting area welcoming and comfortable. The time passed quickly since I made use of the WiFi and cable TV news broadcast. I especially liked the update monitor that displayed my work order's status. Thank you for cleaning my car! I am still very happy with my car and will definitely return to Westside Lexus and Josh for my car's next service requirement. More
Efficient, welcoming, timely. I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - t I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - took less than 20 minutes. More
Very accommodating, punctual , met my needs I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. More