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Westside Lexus - Service Center

Houston, TX

4.7
1,441 Reviews

1,441 Reviews of Westside Lexus - Service Center

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June 17, 2016

Super efficient service and free loaner car! I didn't buy my car here, but I plan on having it serviced here from now on! Go to Westside Lexus. You won't be disappointed. More

by 2460westside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2016

Great seevice I've been taking my car to Westside Lexus for service since I moved to the area. The customer service and courteousness is exceptional. They are quick More

by TnLynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2016

great service -- on time Courteous and polite representatives -- great service and concern to please. Service advisor was very knowledgeable too note of my concerns and ensu More

by axgupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2016

Fast and professional service I can always expect to drop of my car within 15 minutes, receive a loaner vehicle equivalent to my vehicle, and pick it up within 15 minutes - consist More

by LucyReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 16, 2016

20K Service The service is always fast and professional. The 20 K service plus the navigational reboot took only an hour to complete. Best dealer service departme More

by Geegee527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
June 16, 2016

regular maintenance and battery check very good service, friendly and professionally. Go over all the work that required to do on my RX350 Lexus. The place is also nice and clean. More

by Phatme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2016

Outstanding Customer Service Fred Hernandez and the team at Westside Lexus are extremely helpful anytime I need routine maintenance or special attention to my vehicle. They always More

by Brittany Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 15, 2016

Excellent Service My car started driving like the brake was on. I called Andrew Nagler and he said to bring my Lexus in and a test driver would try to determine the pr More

by Sandy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2016

65K Service My car was serviced in 2 hours while I waited comfortably in the lounge. I appreciate the courteous and professional help provided by Fred Hernandez, More

by dviator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez, Service
June 15, 2016

45k Service Love going to Westside Lexus. Not looking forward to my move to the DFW...my experience with the Lexus dealerships there has been less than stellar! More

by DMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
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