Westside Lexus - Service Center

extremely good I was very pleased with every aspect of this visit. All of the people that I worked with were extremely helpful. I would definately recommend this I was very pleased with every aspect of this visit. All of the people that I worked with were extremely helpful. I would definately recommend this dealership. More

Awesome Customer Service Follow up visit on the purchase of a new LS460. Several items were addressed, additional learning on how some of the features on the car work, and n Follow up visit on the purchase of a new LS460. Several items were addressed, additional learning on how some of the features on the car work, and new wheels. Excellent Customer Service and car was ready when promised. More

Excellent routine service work. Great dealership always a great experience with service. Will always do business with this dealership in the future as we have been treated better at Great dealership always a great experience with service. Will always do business with this dealership in the future as we have been treated better at this dealership then an other one we have taken cars to. More

Quick and easy service! My service person was tied up with another customer, so Chris stepped in to help get my appointment started. Josh then finished it and called me when My service person was tied up with another customer, so Chris stepped in to help get my appointment started. Josh then finished it and called me when it was ready. I thought I needed an inspection every year, but Chris reminded me brand new cars only need it two years at first, so I almost paid for this and didn't need it yet. More

Consistent excellence! I have been a customer since 2008 and have nothing but high praise for the service department. I purchased my car at Westside and have had all my serv I have been a customer since 2008 and have nothing but high praise for the service department. I purchased my car at Westside and have had all my service done here. They are efficient and knowledgable. I always get a free loaner car..... the fact that they understand the need for this convenience speaks volumes for their philosophy of customer service. They also have a single customer advisor assigned to you so you deal with the same person every time you come in. My advisor is David Haas and he is exceptional- knowledgable, consistent and conscientious. He calls as soon as my car is ready but if it's late in the day, he offers the option to wait until the morning to pick up my car. This is exceptional because I live in West University so Westside is quite a distance away. My advisor before David was just as good. I have never been disappointed with my experience at Westside and would highly recommend them to anyone! More

Always a Pleasure It's always so refreshing to know my needs are always taken care of when I get my vehicle serviced! I even had an infant with me & the representative It's always so refreshing to know my needs are always taken care of when I get my vehicle serviced! I even had an infant with me & the representative helped me transport her things over to the rental car! I'll never leave the Lexus family!! More

Super efficient service and free loaner car! I didn't buy my car here, but I plan on having it serviced here from now on! Go to Westside Lexus. You won't be disappointed. I didn't buy my car here, but I plan on having it serviced here from now on! Go to Westside Lexus. You won't be disappointed. More

Great seevice I've been taking my car to Westside Lexus for service since I moved to the area. The customer service and courteousness is exceptional. They are quick I've been taking my car to Westside Lexus for service since I moved to the area. The customer service and courteousness is exceptional. They are quick and always keeping me updated with the status of my vehicle when it's in for service. More

great service -- on time Courteous and polite representatives -- great service and concern to please. Service advisor was very knowledgeable too note of my concerns and ensu Courteous and polite representatives -- great service and concern to please. Service advisor was very knowledgeable too note of my concerns and ensured that all my concerns were addressed. More

Fast and professional service I can always expect to drop of my car within 15 minutes, receive a loaner vehicle equivalent to my vehicle, and pick it up within 15 minutes - consist I can always expect to drop of my car within 15 minutes, receive a loaner vehicle equivalent to my vehicle, and pick it up within 15 minutes - consistent reliable service. Driving an equivalent loaner is an easy way to test drive the latest model without the pressure of being with a sales representative, and an opportunity to drive the vehicle during routine activities vs. driving near the dealership. More