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Westside Lexus - Service Center

Houston, TX

4.7
1,447 Reviews

1,447 Reviews of Westside Lexus - Service Center

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May 28, 2016

Recall notice from Lexus Received notice from Lexus concerning a possible brake problem. I called Andrew and he returned my phone call very quickly. He asked me what time I More

by Ray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016

Excellent Service This location is one of the best Lexus services in Houston. Every person you deal with is very professional. They take care of you and your car from t More

by lili1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorto-Cardona
May 27, 2016

service 25,000 miles had an appointment for the following day. came in late in the afternoon and they accommodated me then. it was quick and easy and everyone was pleasa More

by partytimetoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harvey
May 27, 2016

Great service after the sell Brought new RX350 in for first service (5000 mile) and the Westside Lexus advisor Laura Brown was professional and courteous. My loaner car was excel More

by m&p84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016

Excellent Never disappointed. Been a customer since 1993. Best customer service I've ever encountered. Andrew Tran was very accommodating to a special request More

by Louise59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 27, 2016

Great Service - Short Wait Westside Lexus has provided me with great service since I bought my RC 350 last year. I recommended them for any Lexus service needs. 5-Stars! More

by SELEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2016

Service I had an appointment for an oil change. The wait wasn't too long. It was also nice that they washed my car too. It definitely needed a wash. More

by tranm77007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016

Excellence & attention to detail Employees are kind, attentive, and professional! Service findings are explained in detail. Present and near future replacement options given. Next fe More

by Jan350
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
May 26, 2016

80,000 mile service Josh was great to take care of all the extra things that I needed: replace 4 lug nuts, allignment, a/c smell. I appreciate his service. Thanks. More

by LarryHerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
May 26, 2016

oil change I've been coming to Westside Lexus for a little over two years and the service has always been great! The employees are very friendly and kind. I wo More

by darlene61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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