1,447 Reviews of Westside Lexus - Service Center
Chris is friendly and professional. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. Quick service.Its my first time.I had problem finding the place but it's worth it.I aim to come back for service.Thank you. More
Excellent Service Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Respon Quick to assess damage and report to my insurance company. Helpful in explaining the repair and payment process. Quality work to repair damage. Responded quickly to minor details after return of our vehicle. More
Truly a Team Effort To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Ha To Whom It May Concern: My recent experience at Lexus Westside Service Center has been nothing less than highly satisfying. Not only did David Harvey see that I was waiting for Nestor to finish with a consultation with a client, David offered to help me in the interim. Truly a team as David did not have to help me. As for Nestor, it was such a great pleasure meeting him as he was patient, professional, had a great memory in remembering all of the issues witih me vehicle, but also making me feel very important an special to the Lexus team. Definitely will be coming back. Thanks! More
5k checkup Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with a Thanks for getting me in and out in record time! I appreciate the consistent experience. Even the routine stuff is handled professionally and with attention. More
GX470 Service & Power Steering An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and An efficient, pleasant experience. The repairs were done without any hassles. The routine service appears to be very thorough. The Loaner was neat and attractive. More
Always Professional and They Value Your Business As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any que As always, the service department at Westside is excellent. I brought in my 2007 GS350 which is still covered on an extended warranty. Never any question on coverage - I had been experiencing small black pieces of foam coming out of the air conditioning vents (I thought it might be a filter) and was informed it was the insulation on the ducting. Fixed the problem at no cost and no questions asked! They are also going to replace the drip guards between the roof panel and the body frame - the paint system is failing (not from lack of care but a paint system issue). Again - no question on coverage! 1st class outfit. More
recall door panel replace all four door panels inside the car n now waiting on the dash counter to be replace as well also a recall. thank you replace all four door panels inside the car n now waiting on the dash counter to be replace as well also a recall. thank you More
Excellent service Westside Lexus service is so consistent and dependable. The online booking worked perfectly. When I arrived Jacob Hershman was ready for me and I was Westside Lexus service is so consistent and dependable. The online booking worked perfectly. When I arrived Jacob Hershman was ready for me and I was in and out in under an hour More
Always a good experience I take my car to Westside Lexus for service and am never disappointed. The customer service is amazing and you can trust what they recommend for your I take my car to Westside Lexus for service and am never disappointed. The customer service is amazing and you can trust what they recommend for your car. More
Quick, courteous, painless! Westside Lexus always gives outstanding service. Quick turnaround, free loaner car. Love it. David Harvey was a pleasure. I was about 45 minutes late Westside Lexus always gives outstanding service. Quick turnaround, free loaner car. Love it. David Harvey was a pleasure. I was about 45 minutes late for my appointment and I still got outstanding courtesy and service. More