Whaling City Ford
New London, CT
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F 150 Everything about the purchase went well. The sales staff were pleasant and very helpful. The salesman, Angel Torres and sales manager Aaron Borsher Everything about the purchase went well. The sales staff were pleasant and very helpful. The salesman, Angel Torres and sales manager Aaron Borsher were friendly and professional. The business manager Gregory LeBeau was also very friendly. He made the actual sale go very smoothly. Mrs. Soltz stopped by to say hello. It was like becoming a member of the family. More
GREAT DEALERSHIP FRIENDLY AND KNOWLEDGEABLE I did not know what I wanted to buy at Whaling City Motors. Dan Burden took the time to help me find the vehicle I wanted. I started looking at the Ma I did not know what I wanted to buy at Whaling City Motors. Dan Burden took the time to help me find the vehicle I wanted. I started looking at the Mazda CX5 Mr. Burden knew all the the ones they had on the lot along with the colors and features. Then I decided on the Mazda 3 Grand Touring which was in the showroom. Dan showed me every feature on this car, and was very helpful, professional and patient with me. I would like to thank Dan Burden, sales manager Darnell Williams and Finance Mgr. Greg Lebeau for my wonderful car buying experience. Also I would like to thank the owners of Whaling City Motors for having friendly, knowledgeable and professional staff to make their customers have a hassel free buying experience which these days is very rare to find any where. I would like to give Whaling City Ford Lincoln Mazda a 10 star rating Cheryl McBurney More
Great experience buying a car Dan Wolfe helped us immensely. He was friendly and professional. He devoted his full attention to us for as long as we needed, and patiently and know Dan Wolfe helped us immensely. He was friendly and professional. He devoted his full attention to us for as long as we needed, and patiently and knowledgeably answered our wide ranging questions. At the end of a seamless process, we ended up with a car that is just right for us, thanks to Dan Wolfe. More
Quick & Efficient Had a very good experience purchasing a 2017 Ford Transit. Though they didn't have one with the exact features to meet our business needs, our sales p Had a very good experience purchasing a 2017 Ford Transit. Though they didn't have one with the exact features to meet our business needs, our sales person (Dan Burden) took the time to find one at an affiliated dealer and had it to us within just a few days. He actually delivered it right to our door and picked up the trade in. Talk about convenient! More
Highly Recommend I have never had a better experience buying a car. Highly recommend Dan Burden - lots of knowledge, extremely helpful and no pressure! He genuinely w I have never had a better experience buying a car. Highly recommend Dan Burden - lots of knowledge, extremely helpful and no pressure! He genuinely wants you to be happy with your purchase. The sales manager Darnell was awesome as was the finance manager Greg! Top notch group. More
Customer service I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the I had he pleasure to have angel Torres work with me in making it possible to get a car. He was able to accommodate my needs along with the rest of the staff that were involved. I will definitely recommend his services. I am very grateful to be able to share my experience with this dealership and it's great staff! More
Easy, no pressure I did a fair amount of research on the vehicle I purchased as well as others in its class. So I knew what I was getting from Whaling City was fair and I did a fair amount of research on the vehicle I purchased as well as others in its class. So I knew what I was getting from Whaling City was fair and Dan was great at giving me the impression that you just can't get while shopping online. Great experience overall from test drive to financing. More
buying a truck I was looking on line at new ford trucks and not finding what I was looking for. I decided to fill out a on line form of what I wanted and got a respo I was looking on line at new ford trucks and not finding what I was looking for. I decided to fill out a on line form of what I wanted and got a response right away. I made a appointment for the same afternoon just to see what was available and talk. A sales person met me as soon as I got out of my truck. He took me inside and we talked about 2 trucks I had seen on the internet. He talked about the trucks and answered my questions with no pressure. He gave me the pricing on the trucks and we took one for a ride. When we got back we talk about financing and price and options I had without putting any pressure on me till we were both happy with the price. From then on Oscar Garza took care of everything making it a very easy buying experience. This was the second truck I bought from Whaling city Ford and both times it was more like being a friend than just a customer. Everyone I dealt with was very friendly and genuine. More
A special Dealer! My husband and I were met with a smile and a handshake from Terrence Beddoe. I had made an appointment with him. He was very helpful and professiona My husband and I were met with a smile and a handshake from Terrence Beddoe. I had made an appointment with him. He was very helpful and professional ... he answered all our questions, and when we took a test drive he directed me to the highway, and then a couple of side roads to get a feel of the car. There was absolutely no high-pressure like many other dealers, and we appreciated that a lot!! After we decided we wanted to buy a 2017 MKZ, he took us to the service department and to the lounge where people wait when their car is serviced. Even told us that Whaling City would pick up our car - give us a loaner and return our car to us. Have never heard of a dealer doing that!! All in all it was a very, very good experience!! More
Awesome Serivice The minute I came onto the lot I was greeted with smiles and genuine kindness from all the employees. Angel Torres turned my dream into reality; I dro The minute I came onto the lot I was greeted with smiles and genuine kindness from all the employees. Angel Torres turned my dream into reality; I drove off the lot with a new car! Reasonable deal and price. Great car, great experience, great people. More