Whaling City Ford
New London, CT
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Easy & Quick Our experience with Angel Torres was exceptional. We had a big SUV that we owed on and wanted to trade in on a brand new smaller SUV. He was able to f Our experience with Angel Torres was exceptional. We had a big SUV that we owed on and wanted to trade in on a brand new smaller SUV. He was able to find the right car for us and getting the numbers info was quick & within our price range. We loved dealing with Angel, Aaron & Greg. We would totally recommend Whaling City Ford to our family & friends. More
Purchased new 2017 Transit 250 Van My salesman Dan Corriveau set me up with my new van and saved me almost $6000 in dealer and manufacturer rebates. He is an excellent and knowledgeable My salesman Dan Corriveau set me up with my new van and saved me almost $6000 in dealer and manufacturer rebates. He is an excellent and knowledgeable salesman. The business office was fast, efficient and expert in the process. I have switched from Valenti Ford to Whaling City Ford for all my vehicle needs going forward. More
Great customer service from associate Eric Nunez. Made my purchase of an F250 truck for my business easy and worked around my busy schedule to get it done. from associate Eric Nunez. Made my purchase of an F250 truck for my business easy and worked around my busy schedule to get it done. More
Great customer service I gave Whaling City a 5 star rating because from the moment I stepped into their showroom floor I got warm welcome. Daniel Burden was very informativ I gave Whaling City a 5 star rating because from the moment I stepped into their showroom floor I got warm welcome. Daniel Burden was very informative. I went in with a friend and I wind up getting a car! More
Easy and Friendly The service at My Whaling city exceeded my expectations. Our salesman was very friendly and the experience made purchasing my car feel easy. I recomme The service at My Whaling city exceeded my expectations. Our salesman was very friendly and the experience made purchasing my car feel easy. I recommend it. More
A great ford dealership. I've purchased many vehicles from Whaling. Never been disappointed. The best for sales and service. I will always choose Whaling City for all my vehic I've purchased many vehicles from Whaling. Never been disappointed. The best for sales and service. I will always choose Whaling City for all my vehicle needs. Revron More
wonderful Very knowledgeable young man who came to us a couple minutes after we stopped in front of the truck that we had been looking at. pleasant and fun to w Very knowledgeable young man who came to us a couple minutes after we stopped in front of the truck that we had been looking at. pleasant and fun to work with, made it an easy and surprisingly pleasant experience. Did not think that it could happen as rapidly as it did. very happy we went to Whaling City Ford and have already said so to friends. More
In the end, the choice was obvious Usually buying pre-owned cars, I was a bit anxious about making the choice to buy a new truck. I started looking with no pre-disposed brand or dealers Usually buying pre-owned cars, I was a bit anxious about making the choice to buy a new truck. I started looking with no pre-disposed brand or dealership loyalty, so I ended up researching and looking at just about every model out there at dealerships spanning a 30 mile area near my home. After what felt like a marathon of test drives and talks with sales staff, I was happily surprised with how easy choosing a dealership was in the end. Whaling City Ford's staff were all of the good things you'd expect from a dealership (welcoming, knowledgeable, eager to help, etc) while not being pushy or gimmicky. Going for a test drive with Eric Nunez felt more like a post-sale run through of all the neat features of your new vehicle instead of a pre-sale pitch. He didn't come across as condescending to an inexperienced 'car driver' now looking to buy a truck, nor did any of the staff ever come across as negative toward other brands or dealerships. They presented their vehicles, staff, services, and financial numbers and then politely asked you to consider giving them your business. Sitting to go over numbers with Greg LaBeau was like sitting with a family accountant that you've known for years to talk about retirement options. He was instantly likable and did an incredible job of presenting financial options (and how he got there) without putting me to sleep. I also want to mention their general manager Nathan Gaucher, who helped me with my trade-in and was another key factor in me making my decision. There was no hard sell at the end with the usual "what do we have to do to put you in this car" pitch. In the end, driving away from Whaling City Ford in my new truck left me feeling 'assisted' in my vehicle search rather than 'sold', and I would highly recommend anyone looking for a vehicle to at least include them in your search. I'm glad that I did. More
Awesome Experience It was time to trade in our vehicle , Terrence Beddoe is one of the sales consultants we got a hold of. He's very awesome , helped us get into out new It was time to trade in our vehicle , Terrence Beddoe is one of the sales consultants we got a hold of. He's very awesome , helped us get into out new vehicle both times we had to trade in great experience thanks Terrence . God Bless you More
Great people! Co-sales managers Darnell and Aaron are top notch, full of integrity and committed to providing the best solution; as was our salesman Big Dan. Highly Co-sales managers Darnell and Aaron are top notch, full of integrity and committed to providing the best solution; as was our salesman Big Dan. Highly recommend these guys More