Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Whaling City Ford
New London, CT
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 554 reviews
May 10, 2017
xxxxx From the excellent service provided by the sales consultant (Oscar Garza) to his manager (Darnell Williams) to the financial associate (Daniel Schwart From the excellent service provided by the sales consultant (Oscar Garza) to his manager (Darnell Williams) to the financial associate (Daniel Schwartz), the team at Whaling City is top notch. I would highly recommend them! More
by 1234
Employees Worked With
Darnell Williams, Sales Employee, David Schwartz
Helpful May 10, 2017
crooked Even though I've purchased a couple of new cars here in the past, I will never go back after my latest experience. After coming to an agreement on a Even though I've purchased a couple of new cars here in the past, I will never go back after my latest experience. After coming to an agreement on a new lease, and shaking on it with the sales manager, Darnell, i was told to come back the next day. In the morning, the dealership called me, and said that the deal wasn't going to work, and wanted me to pay more money. Sure.....I'll just go right ahead and do that.... I don't think so. I am buying the car at another dealership now. More
by jessewjames
Employees Worked With
Darnell Williams
May 07, 2017
New Mazda CX-9 From our sales rep Terrence to the general manager Nathan, no one could have been more polite and helpful with respect to our learning about and buy a From our sales rep Terrence to the general manager Nathan, no one could have been more polite and helpful with respect to our learning about and buy a new CX-9. More
by Chester
Employees Worked With
Nathan Gaucher, Darnell Williams, Terrence Buddoe, Greg LeBeau
May 04, 2017
Professional... knowledgeable... courteous.! Great experience.... Sean was our Salesman - great to deal with.... great car buying experience!.... would recommend this dealership to anyone lookin Great experience.... Sean was our Salesman - great to deal with.... great car buying experience!.... would recommend this dealership to anyone looking for a new car... LOVE our 2017 Mazda 6 - awesome driving experience! More
by Jmkjob
Employees Worked With
Sean Trafford, Darnell Williams
May 04, 2017
I was very surprise by the fact i bought a ford My experiene with ford untill now make proud of american products. Before i never talk about this brand now it's my baby.i recommend people do the sam My experiene with ford untill now make proud of american products. Before i never talk about this brand now it's my baby.i recommend people do the same like me buy a american car and tell me how u feel about it. More
by Jp4676
Employees Worked With
Zachary Skinner, Darnell Williams
May 02, 2017
New purchase Oscar made the purchase easy and pressure free. Walked through process of ordering a vehicle or dealer locate. Was able to locate and keep cost down. Oscar made the purchase easy and pressure free. Walked through process of ordering a vehicle or dealer locate. Was able to locate and keep cost down. Very attentative. More
by Greg
Employees Worked With
Sales Employee
May 01, 2017
My experience with Whalling was wonderful, And I love my car I would like to thank your manager, For making it possible for me to be able to get my car, and helping, as I had some Previous issues With Your old I would like to thank your manager, For making it possible for me to be able to get my car, and helping, as I had some Previous issues With Your old managementWhen I purchased A car 5 years ago That had some issues.And I would like to think Sean Trafford also He was a wonderful salesman Very kind, And Very understanding With my previous issue. He is everything That a Salesman should be You are lucky to have him On your staff......Thank you again Cindy Silvestri Also I would like to thank Tim In the Service department For the last five years Of trying to help me With my previous car More
by cindy
Employees Worked With
I would like to thank Nathan for his help also I hated having to pick service over sales because Tim and Sean have both been wonderful professional in the reason that I will continue to be a customer at your dealership, Sean Trafford, Timothy LaDucer
May 01, 2017
Oscar was awesome. Looked online and clicked that i was interested in a vehicle. Ended up making apt to see the car. Upon arrival to the dealership everyone was friendl Looked online and clicked that i was interested in a vehicle. Ended up making apt to see the car. Upon arrival to the dealership everyone was friendly and our sales person Oscar was very knowledgeable and helped me find a vehicle that worked for me and my budget. More
by Wolferider
Employees Worked With
Aaron Borsher, Sales Employee
May 01, 2017
Friendly Staff. Very accommodating. Cliff was a great friendly salesman. He knew everything I needed to know and knew exactly what car I wanted to get. Darnell was a very accommodating m Cliff was a great friendly salesman. He knew everything I needed to know and knew exactly what car I wanted to get. Darnell was a very accommodating manager who helped me get into the vehicle I wanted. More
by Thomas Apruzzese
Employees Worked With
Clifford Gay, Darnell Williams
April 29, 2017
Great experience This dealership is great. They have a great selection of vehicles and plenty willing to help figure out which is the best you want or looking for. The This dealership is great. They have a great selection of vehicles and plenty willing to help figure out which is the best you want or looking for. The staff is great and very helpful. They cut right to the chase and work with you to take your car home! More
by Redcatt423
Employees Worked With
Zachary Skinner
