Whitaker Buick GMC

The best car buying experience I've had and I am 70 years The best car buying experience I've had and I am 70 years old. Mike & Gary were very pleasant to deal with and new the vehicle in and out. I was no The best car buying experience I've had and I am 70 years old. Mike & Gary were very pleasant to deal with and new the vehicle in and out. I was not over pressured to buy, even though they wanted to make a sale, "great"! I had a slight problem a couple weeks after the purchase. I called and talked to Gary who stated "I'll set up a appointment with service, bring it in they wiil correct problem". I did and they did very happy. I will be back for my next vehicle. More

The experience with Whitaker has been a delight. It was nice working with a dealership that is friendly and willing to help but not pushy. I was able to take my time to make my correct decision on that per nice working with a dealership that is friendly and willing to help but not pushy. I was able to take my time to make my correct decision on that perfect auto for me. Steve is very knowledgable about all the different autos we had looked at and had driven. He spent excessive hours helping us out. Thank you to Steve for that!! I would recommend your dealership to anyone I know. More

Taking my Buick in for warranty work and was amazed at the way I was treated and my problem was dealt with. I would have no problem recommending this dealership to anyone. They listened to my problem an the way I was treated and my problem was dealt with. I would have no problem recommending this dealership to anyone. They listened to my problem and immediately took action to correct it. Fabulous folks and fabulous work! Tony Jones, Lino Lakes, MN More

I bought a new Buick Enclave from Steve Bystrom and was very pleased with from start of finish his knowledge of the vehicle and his willingness to take time and explain everything to me and workout a deal. very pleased with from start of finish his knowledge of the vehicle and his willingness to take time and explain everything to me and workout a deal. After the sale I have recieved several follow up calls asking about my satisfaction and if I had any questions after having driven it for a few days. I would definitely recommend Whitaker Buick and Steve Bystrom to my friends. Rich Granger More

Whitaker Buick/GMC in Forest Lake, MN was once again a great purchase experience for me. This is the 5th new vehicle that I have purchased from them and I have the same great result every time! They tak great purchase experience for me. This is the 5th new vehicle that I have purchased from them and I have the same great result every time! They take time to research and explain the best option whether lease or purchase for the type of driving that I do. They just don't tell me it is the best option, they actually show me the numbers and cost benefits one way or the other. I have also been extremely satisfied with their demonstration of the car's features. They are more than happy to answer any questions that I may have. They follow up the sale with personal contact just to check in and see how I like the vehicle. Service is also great after the sale! More

This was the best experience one could have in buying a car. The dealer accommodate me to make sure that I was not inconvenienced in the least in test driving, buying and picking up the car. The appointme car. The dealer accommodate me to make sure that I was not inconvenienced in the least in test driving, buying and picking up the car. The appointments were arranged in advance and everything was ready and orderly when I arrived including all paperwork. They took extra time to make sure I understood how to use the many features on the car and followed up after a few days to make sure everything was satisfactory. The personal service level was terrific and much appreciated. More

Good overall experience as we already had our mind made up on the vehicle we wanted. The call backs when inquiring for information could have been better. My wife and I would return for another vehicle aga up on the vehicle we wanted. The call backs when inquiring for information could have been better. My wife and I would return for another vehicle again but as a loyal customer I would hope the return calls will be better next time. Thank you More

Great experience with the Forest Lake Whitaker crew. Jerry Dreckman treated me very well, and went way above and beyond in assisting me with my trade in. I would recommend to anyone to go and see him. Jerry Dreckman treated me very well, and went way above and beyond in assisting me with my trade in. I would recommend to anyone to go and see him. Forest Lake Whitaker had absolutely the best price I could find on the make/model/options/mileage of vehicle I was looking for. Nice laid back evironment with no high pressure situations. I will visit them first, the next time I need to shop for a vehicle. Thanks!! More

Whitaker Buick was very accommodating to my needs. Mike and Steve worked very hard to understand what vehicle would meet my needs and then went out to the auction to find the exact car I was looking for. and Steve worked very hard to understand what vehicle would meet my needs and then went out to the auction to find the exact car I was looking for. Mike was willing to meet me late at night to test drive a couple of vehicles and he met me after hours at my house to exchange a loaner vehicle that I was able to use while the Enclave was in route to the Whitaker dealership. I highly recommend the Whitaker dealership for friendly service and fair pricing! They have won my business for maintenance work and my next vehicle purchase. More

Michael made the car buying experience as painless as possible. He treated me as an intelligent adult, which doen't always happen when a woman goes out to buy a car. He asked me about my needs and want possible. He treated me as an intelligent adult, which doen't always happen when a woman goes out to buy a car. He asked me about my needs and wants and then showed me vehicles that met those criteria. He is very knowledgeable about the vehicles he sells and the competition. He told me about the options that were on the cars and how the would benefit me. He gave me all the options and so I could make an informed decisions. He walked me through all the bells and whistles to ensure that I could use all I was paying for. He has been in contact after the sale to make sure that I was happy with my purchase. I would recommend Michael and Whitaker to anyone. More