Whitaker Buick GMC

Knowledgable and hassle free. Friendly and knowledgable staff. No pressure sales. I let them know what i wanted out of my transaction and they did everything they could to make tha Friendly and knowledgable staff. No pressure sales. I let them know what i wanted out of my transaction and they did everything they could to make that happen. More

Ram 2500 We weren't told until after we signed the paper work that our vehicle only came with one key. Then was told that our salesman would contact us on Mond We weren't told until after we signed the paper work that our vehicle only came with one key. Then was told that our salesman would contact us on Monday as he would call the previous owner to see if there was another key for our vehicle. Well Mike never called or returned our emails and whenever we were online to chat with him he would disappear as he could see who he was chatting with. When we contacted the sales manager about Mike not returning our calls he got Mike on the phone, but then was told once again that Mike would get back with us as he was going to check on the key from the previous owner. Once again he never got back to us as promised and now we are out $273 for a spare key for our vehicle. Just would have been nice to have been told this before we signed the paper work. Once the deal is done Mike does not care about his customers at all. Only until this was posted, then we finally received a call and a check was mailed for half of what the new key will cost us. More

Totally changed my mindset about buying a car!! In the past, my car shopping has been through a family member who was employed by a different car dealership. I wasn't sure what to expect - preconce In the past, my car shopping has been through a family member who was employed by a different car dealership. I wasn't sure what to expect - preconceived about a dealership just wanting to make a sale. But this was a great car shopping experience. My father-in-law did some of the leg work research on vehicles with Paul Novak, so when I went to the dealership, I was able to be relaxed and test drive the 2015 GMC Terrain Paul had available. After the test drive, we knew it was the vehicle we wanted to get. Paul walked my husband and me through the purchase (this was a former courtesy vehicle for customers, I don't know if that qualifies as new or used) and has been great with any follow up questions. I would not hesitate to send family and friends to talk with Paul about the purchase of a vehicle. As a matter of fact, I did! A week after our purchase, Paul also helped my sister find a good used vehicle with features she needs for certain physical limitations she has. And Mike Gaydos was also great at providing additional explanation of some of the Intellilink system. (I sometimes need to hear things more than once to understand.) I appreciate the team work at closing - the paperwork was not overwhelming. Looking forward to years of service at this dealership! More

Our new Terrain We were pleased with the purchase of our new (used) GMC truck. No pressure from anyone and all folks we dealt with were very friendly. We were pleased with the purchase of our new (used) GMC truck. No pressure from anyone and all folks we dealt with were very friendly. More

The best car dealership in Minnesota Once again Whitaker GMC/Buick in Forest Lake Minnesota when above and beyond. Paul Novak sold us a beautiful Buick Lucerne, 2008 and it was just wha Once again Whitaker GMC/Buick in Forest Lake Minnesota when above and beyond. Paul Novak sold us a beautiful Buick Lucerne, 2008 and it was just what we looking for. The people at this dealership are the most wonderful and nicest people. Thay really care about their customers and they provide the best customer service. This the second vehicle we have bought from them and we will continue to buy from them. More

A great experience! This was our first time at this dealership and working with Mike. It was a great experience. All the personnel were courteous, professional and knowle This was our first time at this dealership and working with Mike. It was a great experience. All the personnel were courteous, professional and knowledgeable. Mike was a real gentleman. We would highly recommend Whitaker Buick in Forrest Lake More

Great experience! Paul Novak was extremely helpful and showed such great patience and kindness towards my family in the purchasing our new car! I would highly recommen Paul Novak was extremely helpful and showed such great patience and kindness towards my family in the purchasing our new car! I would highly recommend this dealership and Paul to anyone looking for a new vehicle :) More

Amazing People This is our seventh purchase from Whitaker's. We absolutely love them. They make you feel at home and are extremely friendly and helpful. I have and This is our seventh purchase from Whitaker's. We absolutely love them. They make you feel at home and are extremely friendly and helpful. I have and would again recommend this dealership to anyone is looking to purchase a new or used vehicle. More