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White Bear Acura Subaru

Vadnais Heights, MN

Overview
Employees
Reviews
4.8
7,168 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,168 reviews

November 23, 2022

Everyone we worked with went above & beyond! I never expected to say this about a car dealership or a car purchase experience.. White Bear Subaru sets a high bar. :) More

by mlcampbell2065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayde Przybylski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Johnson
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Nov 25, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and we hope to continue raising that bar! Thank you for your business!

November 23, 2022

Had the best experience with our sales rep Ozzy. He was so patient, took the time to understand our needs, did a great job of highlighting the features that were important to us. Would definitely go More

by Jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Velazquez
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Nov 25, 2022 -

White Bear Acura Subaru responded

We'er glad Ozzy provided a good experience for you! Thank you for your business!

November 22, 2022

This was definitely a better experience than I had when shopping at a Morrie's dealership. I felt listened to and handled professionally. More

by RAVENSROOST60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and hopefully we have set a new standard for you as well! Thank you for your business!

November 22, 2022

Everyone that I had contact with was great! Thank you White Bear Subaru for the great service once again! More

by LANDONMEDVEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
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Nov 25, 2022 -

White Bear Acura Subaru responded

We're happy to help Landon! Thank you for your business!

November 22, 2022

Outstanding experience at White Bear Subaru. Jacob was one of the best sales person I have had the experience to work with. He helped me throughout the buying process from test driving to the More

by Kamin0100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Medvec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hewson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Knutson
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Nov 25, 2022 -

White Bear Acura Subaru responded

We're glad Jacob provided a good experience for you and that he was able to explain some of the features in the car! Thank you for your business and congratulations on your new Outback!

November 21, 2022

Great customer service but experienced slight communication issues regarding delivery and desired payment option. Would return More

by ecassidy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ringsred
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

White Bear Acura Subaru responded

We're glad you had a good overall experience! Thank you for your feedback on communication issues as we are always looking for ways to improve. Thank you for your business as well!

November 20, 2022

Great buying experience. We had a 5-hour round trip drive and a hard deadline when we needed to leave. Both Blake and the sales manager were fantastic at making sure all of More

by joanblomquist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shafer
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Nov 21, 2022 -

White Bear Acura Subaru responded

We're glad Blake and the rest of our team provided a good experience for you and that they were even able to provide lunch for you! Thank you for your continued support and congratulations on your new ride!

November 20, 2022

This review should be divided into two parts; customer service and the purchase of new tires. Customer service is an easy 5 star. Tires recommended and installed produced a howl sound that after two ret More

by kingx063
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
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Nov 21, 2022 -

White Bear Acura Subaru responded

We're sorry to hear you had this experience. Would you be able to respond privately with your name/phone number/VIN so we can look into this issue? Thank you.

Nov 28, 2022 -

White Bear Acura Subaru responded

Again, we apologize for the multiple issues but we'd really like to look into this. Would you be able to provide us with your name/VIN in a private response so we can look into it? Thank you.

Nov 28, 2022 -

kingx063 responded

Last 8 years, good service relations. Needed new tires. Recommended tires installed and “Dealer Basic Inspection” form showed all was fine. Car produced howling sound when on the highway upon leaving. 9 days later car returned for correction. Dealer had it for 7 days; told me no safety issue, possible front brake problem and still howl persisted. 2 weeks later car again returned for correction, for whatever was needed (like maybe brakes?). Dealer had it for 7 days. replaced 2 tires and said all was fine. Still tire howl. Meanwhile, I scratched and dented loaner car fender, which needed repair. Conclusion: Still howling sound, nominal $1,000 tire replacement now approaching $4,000. Must admit the tires do hold the road better than former tires.

Nov 28, 2022 -

kingx063 responded

Frank E. King 2015 Subaru Forester

Dec 05, 2022 -

White Bear Acura Subaru responded

We appreciate the 5 star rating on our customer service. In regards to tire noise, as per our conversation we are happy to exchange them with a different brand if you are not pleased with the current tires.

November 20, 2022

I have experienced nothing but exceptional customer service every time I am at this dealership! More

by kcsander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

White Bear Acura Subaru responded

We're glad our tam has always provided a good experience for you! Thank you for your continued support and we look forward to seeing you again!

November 20, 2022

The service I received was efficient and friendly. I really enjoy the waiting area which is clean and spacious with complimentary snacks and water available. More

by kathy_koonce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember her name.
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Nov 21, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that everything worked out well! Thank you for your business!

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