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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,162 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,162 reviews

December 18, 2023

I had an ongoing problem with the battery going dead. I made an appointment then wrote them a letter explaining exactly the timeline and frequency of its occurring. When I brought it in everything was More

by WINTONF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boehlke. Since the car was left there I don't know who did the work.
Dec 18, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were prepared for you each time you came in! Thank you for your business!

December 15, 2023

Staff is always helpful and friendly! They greeted me immediately. Service was fast and easy. More

by carol16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 15, 2023

Chris Her was honest, helpful, and pleasant to work with the entire time. No "dealership games" with the sale. Trade-in was a little tougher, but overall fair given that the dealership needs to turn a profi More

by aw1994
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Her
Dec 15, 2023 -

White Bear Acura Subaru responded

We're glad Chris provided a good experience for you! Thank you for your business and congrats on your new ride!

December 14, 2023

Fast is an understatement regarding the purchase of my Forester. Walked in at 10 AM looking for pricing and at 4 PM drove home in my new '24 Forester with the options I wanted. Wasn't high pressure or t More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Smid
Dec 15, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you didn't feel pressured! Thank you for your business and congrats on your new Forester!

Dec 15, 2023 -

Bob responded

Looking forward to follow up maintenance on my Forester and many years of enjoyment. All in all a very quick, but pleasant transaction.

December 12, 2023

The insurance sale looked mad after I refused to buy the long-term car insurance. Except for this, Jacob was friendly and had good answers to my questions. The price was transparent and the deposit was refu More

by FY
Recommend Dealer
Yes
Employees Worked With
Jacob Hewson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

White Bear Acura Subaru responded

We're glad Jacob provided a good experience for you! Thank you for your business!

December 12, 2023

I loved how fast Kevin first responded to my internet query. He had good answers right away and didn't need to "talk to his manager. " I very much appreciated that. He made it easy to but the vehicle th More

by susannerjacobs
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

White Bear Acura Subaru responded

We're glad Kevin provided a good experience for you! Thank you for your business and congrats on your new ride!

December 11, 2023

Get ready for a shakedown. If they can find a problem with your car, they will. My car is less than three years old and they insisted I needed a lot of unnecessary work. If the More

by BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get a name, and he wore his hat over his face.
Dec 11, 2023 -

White Bear Acura Subaru responded

We're sorry you had this experience. We'd like to help you out but we're having trouble finding you in our system. Would you be able to provide us with your name/phone number/VIN in a private response so we can look you up?

Dec 12, 2023 -

BILL responded

I have already filled out the email and text message survey explaining what happened. If you look though those records you'll find it.

Dec 12, 2023 -

White Bear Acura Subaru responded

We are sorry to hear that your experience was not what you expected. We have tried to reach you in order to look into your concern, but have not heard back with contact information. Please understand that it is our obligation to present all items that are needed for both repairs and factory recommended maintenance. We do not require or push you to repair or maintain your vehicle, however we do feel it necessary to inform you of what is needed. If you have further questions or would be ok speaking with us please contact one of our Service Supervisors to discuss further.

December 10, 2023

I came in to get air in my tires. Nothing else. This evaluation does not need completion. This dealer always gives me great service and I keep coming back. More

by Holt
Recommend Dealer
Yes
Employees Worked With
Unknow
Dec 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 10, 2023

Would have given 5 stars if I could have gotten the owners manual for the car. More

by freebird631
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pia Vang
December 10, 2023

White Bear Subaru purple are always professional, skilled and friendly. They perform repairs in a timely manner. More

by PJP1001
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charlie
Dec 11, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

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