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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,087 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,087 reviews

August 24, 2020

My service was completed professionally, and in a reasonable time. My Service Advisor Peng Lee was courteous, professional, thorough. My Outback was returned after being vacuumed and washed. I highl More

by f.patrickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Aug 31, 2020 -

White Bear Acura Subaru responded

Thank you for the recommendation, we really appreciate that. We're glad Peng was able to provide you with a good service experience. We look forward to your continued support.

August 24, 2020

My experience buying at white bear subaru was great. I haven't been in for more than one oil change. Everything is great. Wish dealership was closest to my home. More

by DJBERGWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Aug 31, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide you with a good experience. We look forward to your continued support.

August 24, 2020

Everyone was very helpful and with the pandemic in play they were very aware of social distances and everyone wore masks. My son also bought a Subaru from Shea and was impressed with his knowledge of all More

by shelley.meskimen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shea Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

White Bear Acura Subaru responded

Thank you so much for your recommendation, we really appreciate it. We're glad Shea was able to provide you with a good experience. Our guests' health and safety have always been our top priority so it wasn't very hard for us to adapt to the recent health regulations. Congratulation to your son on his new vehicle! We look to his and your continued support.

August 23, 2020

Extremely livid and dissatisfied with this location. Whoever serviced my vehicle told me I had 4-6mm left on my brake pads, about a month and a half later, my front brake pad fell off and I had to call More

by HALLIE.WILLIAMS96
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

White Bear Acura Subaru responded

Hi Hallie, we spoke with our service manager and he said that he spoke with you on this issue already and said there was a little misunderstanding. We hope this issue was resolved and, if so, may we ask you to please change or remove this review? Thank you for this review as we take all reviews that we receive very seriously.

August 23, 2020

Overpriced on service. In a world where many dealers offer free regular maintenance for a couple of years, charging over $100 for an oil change is somewhat unreasonable. More

by bjswx44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Aug 31, 2020 -

White Bear Acura Subaru responded

Our regular oil change is not over $100, if you feel there was an error in the charges please contact us and we will be happy to review the bill.

August 23, 2020

We have been extremely impressed with their extreme responsiveness. Highlander went above and beyond to fit our schedule. He made us feel very important every time we spoke! More

by bfaust911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Highlander
Aug 31, 2020 -

White Bear Acura Subaru responded

We're happy to hear that Highlander was able to provide a good experience for you. We always strive to be as quick as we can while also being thorough and efficient. We look forward to your continued support.

August 23, 2020

Very helpful and courteous. Facility very clean and comfortable. Nick helped me to pair my new iPhone with my car and answered a couple of other questions I had. More

by DJONES0848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Aug 31, 2020 -

White Bear Acura Subaru responded

We're glad Nick was able to help you pair your phone and address your other concerns. We try our best to keep our facility as neat and clean as possible, especially during these troubled times. We look forward to your continued support.

August 23, 2020

They were able to accommodate my work schedule. The vehicle maintenance was completed on time and they provided me a loaner car at no extra charge. More

by christina.carter2548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton, Jake Buckles
Aug 31, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide you with a good experience. We always to to work our gusts' hectic schedules. We look forward to your continued support.

August 23, 2020

It is my second Acura RDX at White bear Acura with very nice service as I had before. White bear Acura shows very impressive service and responsiveness. More

by HOCYI
Recommend Dealer
Yes
Employees Worked With
David Ringsred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words and continued support. We look forward to working with you again in the future.

August 22, 2020

Concierge service was much better than expected. Since White Bear Subaru was offering a pick and delivery option at no charge (for now) I thought I’d give it a try. I expected some level of hiccups but t More

by Carbuyer Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Aug 31, 2020 -

White Bear Acura Subaru responded

With the coronavirus, we want our guests to be safe and healthy. We always try our best to accommodate our guests and we we always strive to make the service process as smooth and easy as possible, including the pick-up and drop-off service. We look forward to your continued support.

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