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White Bear Acura Subaru
Vadnais Heights, MN
7,096 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,096 reviews
July 30, 2020
Very good customer service Knowledgeable sales staff, great finance dept. made buying our new car effortless. This is our 3rd Subaru and we have always been happy with White B Knowledgeable sales staff, great finance dept. made buying our new car effortless. This is our 3rd Subaru and we have always been happy with White Bear Subaru More
by GEMGIRLZ2000
Verified Customer
July 30, 2020
I went in for a scheduled maintenance appointment. They were wonderful very nice and helpful. On time and very professional!! I would recommend this dealership! were wonderful very nice and helpful. On time and very professional!! I would recommend this dealership! More
by austinsarah955
Employees Worked With
Manya Love
July 30, 2020
Great Experience Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. Wonderful service. The salesperson was professional and helpful. He explained the technology of my RDX which was different than my previous vehicle. I have been a loyal customer for over 10 years. More
by Louise45
July 29, 2020
I absolutely love these guys they made my dreams come true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy true Peter Yang went the extra mile to make it happen along with Max Knutson and Rick Johnson thanks for making this girl happy More
by BURRELLKELLIE
July 29, 2020
Top-Notch Service Had a catalytic converter go out on my 2013 Outback at about 100,000 miles and paid to have it replaced. Within 10,000 miles it failed again and was o Had a catalytic converter go out on my 2013 Outback at about 100,000 miles and paid to have it replaced. Within 10,000 miles it failed again and was out of warranty. White Bear Subaru replaced the catalytic converter at no charge. "just doing the right thing" is a credibility to the integrity of the employee's, their leadership and the Subaru organization as a whole. White Bear Subaru has earned my continued business. More
by Steve
Employees Worked With
Service: Jeremy, Matt Hanson
July 29, 2020
Great car with no haggling I had a very specific vision for my next car, down to the color. I had done a bunch of research and found the exact car of my dreams for way less than I had a very specific vision for my next car, down to the color. I had done a bunch of research and found the exact car of my dreams for way less than I was seeing at other dealers. I scheduled an appointment for a test drive that morning and by the afternoon, I was driving off in a new car. The process was easy and everything was explained to me plainly. Of course buying a car is stressful, but the dealership and Alex were the least stressful parts. More
by JessicaW
Employees Worked With
July 29, 2020
Car still idles rough 2019 Forester gone in twice for rough ideal. Still not fixed. Would like to sit in car with mechanic and have them tell they indeed feel the same ro 2019 Forester gone in twice for rough ideal. Still not fixed. Would like to sit in car with mechanic and have them tell they indeed feel the same rough idle when not in "Park" More
by ANDREW Flanders
Employees Worked With
it would be a mechanic, not the service guys that customers speak with
July 29, 2020
Service is great at dealership, I had no issue to describe I was not completely satisfied with service, cost, and completed work at time promised!! describe I was not completely satisfied with service, cost, and completed work at time promised!! More
by jerrym
Employees Worked With
Jake Buckles
July 29, 2020
The facility was very nice and conveniently located. Our sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping sales guy did a great job explaining the different options we could get with the Ascent models. He listened to us and understood what we were hoping to buy. He was courteous and friendly. The finance guy was also very knowledgeable and the process went fine. However the sales pitch on the extended warranty products went on too long and added unnecessary time to the process. This seems to be the new normal as we encountered this same situation when purchasing another car. Due to Covid 19 concerns the salesman was not able to sit in the car with us and show us the instrumentation etc. It would have been helpful if there would have been a video we could have watched to learn some of the main operations. Although he did tell us we can call him with questions. More
by madron53
July 28, 2020
Friendly, Professional, Caring I brought in my 2010 Honda for an oil leak and ended up trading it in for a new Subaru! Matt H was working with me in the bay/service area and he I brought in my 2010 Honda for an oil leak and ended up trading it in for a new Subaru! Matt H was working with me in the bay/service area and he was great. He's always smiling and willing to help in any way he can. The staff there are always friendly and helpful. The waiting area is very nice and during non-Covid times the variety of snacks and beverages are plentiful and delicious (and include fruit). They also have tables with USB and plug-in capacity for electronics. My most recent service trip resulted in me purchasing a new vehicle. I met with sales rep Yvonne and she was great!! I told her I didn't plan to buy a new vehicle and I've never owned a new vehicle in my life; I always bought my cars outright and drove them until they died. I was hesitant about buying a new vehicle because I couldn't afford high monthly payments. She was great! She said they had many options available and she was confident she could find a vehicle that fit my needs. I told her I didn't need all of the "bells and whistles" like lane departure, blind spot detection, leather and/or heated seats, etc. I was a simple car person and if it was automatic, had a spot to plug in my phone, and AC, I was happy. I didn't want anything big (The Outback was nice, but too large for my needs). She showed me the Subaru CrossTrek and it was perfect! At no time did I feel pressured to buy a vehicle. It was a relaxing experience. I wasn't sold something out of my budget and I love my new car! The staff do follow-up calls to see if they can assist with anything, and to inquire about my satisfaction with the vehicle. I highly recommend White Bear Subaru! I rarely rate any business the highest star rating because there's always room for improvement, but I cannot think of one thing they could improve upon. Except maybe offering me a free pizza. ;) (kidding) Keri K. More
by kkowski
