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White Bear Acura Subaru
Vadnais Heights, MN
7,096 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,096 reviews
June 06, 2020
Customer service - excellent! It's spotless! From the onset of making the appointment to the review of the work done, it was efficient with clear communication. Thanks to all the p It's spotless! From the onset of making the appointment to the review of the work done, it was efficient with clear communication. Thanks to all the personnel. More
by WOODBURY0
Verified CustomerEmployees Worked With
June 06, 2020
took responsibility for their mistake I had my Subaru Forester in for a recall of the rear coil springs and the bolts were not put back on properly. After a week or so I started to hear ra I had my Subaru Forester in for a recall of the rear coil springs and the bolts were not put back on properly. After a week or so I started to hear rattling in the back end and ended up taking it to a nearby repair shop because I didn't dare drive it very far. I got it fixed and then called the Subaru dealer. They didn't dispute anything and immediately issued me a check to cover the cost at my repair shop. Although I was disappointed that their technician made a mistake and didn't fasten the bolts back on properly their service manager handled it very well so I would give them 5 stars for customer service. More
by LAURENHILL69
Employees Worked With
I don't remember the names of the people that I worked with but I did deal with the Service Manager.
June 06, 2020
The service staff at White Bear Acura Subaru are amazing. They listened closely to my concerns and made sure the work was done well. They even arranged a loaner car without any hassle. They listened closely to my concerns and made sure the work was done well. They even arranged a loaner car without any hassle. More
by KHagmann
June 06, 2020
Great sale. Great salesman. We have had several Subaru’s so it’s easy. Very busy that day so we went home and finished the next day. Went fairly smooth. Subaru’s so it’s easy. Very busy that day so we went home and finished the next day. Went fairly smooth. More
by STCINDY
June 05, 2020
This was my first time having service done on my vehicle at White Bear Acura. Service was great, fast and everyone was very friendly. I will use them in the future. at White Bear Acura. Service was great, fast and everyone was very friendly. I will use them in the future. More
by kaufmanjewell5
Employees Worked With
Jake Buckles
June 05, 2020
Good generally- need adjustment My hi-mileage '16 Outback is still untested; purchased in the Fall- experienced electrical problems when cold weather came- nursed it w/ a battery cha My hi-mileage '16 Outback is still untested; purchased in the Fall- experienced electrical problems when cold weather came- nursed it w/ a battery charger thru the Winter- went to Service to chk out- eventually they determined a new battery was in order- installed a new battery. Since, the virus caused non-emergency travel, for which I shut use of the car down, suspended the insurance and now do minimal travel w/ my wife's car. The adustment I need is a reboot of the extended warranty we purchased so it covers use/miles when its finally feasible to get it on the road again. (presently has 100,795 miles on odometer- looking forward to using my beautiful new used car !!)) More
by WCHERRY10
Employees Worked With
Other Employees :
Jose Garcia-Sales, ? ? (somewhere in my records)- Service
June 05, 2020
Very friendly and very helpful all the way. There was no "but"s or "if"s. Very well knowledgeable and an awesome experience. I recommend everyone to go see Jay Smith! "but"s or "if"s. Very well knowledgeable and an awesome experience. I recommend everyone to go see Jay Smith! More
by thayn2014
Employees Worked With
Jay Smith
June 05, 2020
I highly recommend this place. I have had great service! Nina is highly knowledgeable and helpful. Have been treated very well here and I Love the Car! Nina is highly knowledgeable and helpful. Have been treated very well here and I Love the Car! More
by alimric
Employees Worked With
June 04, 2020
Connie Through the years I have purchased four Subaru's with the knowledgable assistance of Sam Basho. He is a friendly, no presser and awesome salesman who Through the years I have purchased four Subaru's with the knowledgable assistance of Sam Basho. He is a friendly, no presser and awesome salesman who helps you in every way. Thanks so much Sam for all your help. More
by connie2011
