White Bear Acura Subaru

Different Issue - Great Results I had had a further issue with the check engine light coming on, and when I brought the car in, a quick and accurate diagnosis and resolution was give I had had a further issue with the check engine light coming on, and when I brought the car in, a quick and accurate diagnosis and resolution was given. And now, the problem has been resolved to my satisfaction. More

Let sales people not be overly pushy! I know it is the sales person's job to follow up and keep on potential customers, but for many of us being overly pushy just turns us away. My experi I know it is the sales person's job to follow up and keep on potential customers, but for many of us being overly pushy just turns us away. My experience with this car purchase was with multiple dealerships reaching out to me because of a search I did on Consumer Reports. Because of my previous experiences working with Steve (we bought 2 cars from him), I knew I enjoyed White Bear Subaru. I am a loyal customer as long as I feel like I am not trying to be forced into something I don't want or have a bad experience for some other reason, so I will always look to WBS first when shopping. That being said, if I can find a better price and good experience elsewhere, I will, but I've never had a great experience with other dealers. The dealers are overly pushy and the amount of contact is ridiculous - 3 emails a day or more per person, per dealership, with calls coming in too. Whoa, back off! One dealership even had multiple sales people doing this. Nope, not going there. Matt was extremely responsive, and did follow up and keep in contact, but not to the extent of being obnoxious, like the other dealerships' salespeople. I had a great experience, and I think more salespeople should be more like Matt. You are lucky to have him. I would, and will, recommend him to anyone I know looking for a new car. More

Peng Lee is Mr Customer Service. As a former VP of Customer Service IT company, Lee has the attention to detail & follow through that I would use my former award as The Spirit of Succ As a former VP of Customer Service IT company, Lee has the attention to detail & follow through that I would use my former award as The Spirit of Successes award fro March. Rich Hess Grantsburg, WI. More

Efficient and Friendly Team I was able to get an appointment in a few days, and it went smoothly. The Service coordinator was friendly and efficient. The work on my car went smoo I was able to get an appointment in a few days, and it went smoothly. The Service coordinator was friendly and efficient. The work on my car went smoothly, and I OKed more work that was needed. Also, the time I had to wait was less than expected. More

Fast and friendly service I bought my Acura from this dealer last June and had an excellent experience. I recently took the first service. The staff was extremely efficient and I bought my Acura from this dealer last June and had an excellent experience. I recently took the first service. The staff was extremely efficient and professional. I love the text messages that notify me of the progress of the work. The work was completed sooner than promised and the car was spotless inside and out. More

Efficient and friendly I recently bought an 2020 Subaru Outback, and worked with Marilyn Babcock, and Ryan Siv and Landon Medvec. They were all helpful friendly and effici I recently bought an 2020 Subaru Outback, and worked with Marilyn Babcock, and Ryan Siv and Landon Medvec. They were all helpful friendly and efficient. They returned phone calls promptly. and Marilyn was thorough in her explanations. More

James Burton Thank you for going above and beyond by helping with my technology issues, even though my car wasn't being serviced for that. I appreciate all your h Thank you for going above and beyond by helping with my technology issues, even though my car wasn't being serviced for that. I appreciate all your help. More

My new Forester. I had a great time talking to Ahmad and he shared everything I needed to know. I also had positive experience with Dan by going thru the financial pac I had a great time talking to Ahmad and he shared everything I needed to know. I also had positive experience with Dan by going thru the financial package. More

Nana is a 5 Star Nena is friendly and very knowledgeable about their products and services. She always takes care of White Bear Lake Subaru’s customers. More importa Nena is friendly and very knowledgeable about their products and services. She always takes care of White Bear Lake Subaru’s customers. More importantly I trust the employees that work in the service department. More

Recall Everything was top notch. Very friendly and efficient in getting the work done. will definitely be back if my Legacy needs to be serviced again. Everything was top notch. Very friendly and efficient in getting the work done. will definitely be back if my Legacy needs to be serviced again. More