White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Moe at Subaru Moe was very professional and helpful. He answered all my questions. The whole experience was very smooth. I left happy and enjoying my new ride. Moe was very professional and helpful. He answered all my questions. The whole experience was very smooth. I left happy and enjoying my new ride. More
Brought my car in due to recall My car had several recalls and I had a leak in one tire. Everyone I dealt with was extremely friendly and helpful. They provided a loaner car because My car had several recalls and I had a leak in one tire. Everyone I dealt with was extremely friendly and helpful. They provided a loaner car because mine would not be finished before the weekend. By far the best experience that I have had in a service department ever. Ue Vang was wonderful and kept me updated on the repairs. He answered all my questions and worked to make sure that I was satisfied with the service provided. I will seriously consider this dealership when looking for my next car. More
An even better experience than I expected! Love my Subaru! My husband is a Subaru owner for the third time now and he keeps going back to White Bear. He suggested I go to White Bear as well since they treated My husband is a Subaru owner for the third time now and he keeps going back to White Bear. He suggested I go to White Bear as well since they treated him very well. It was true and now I will pass on experience to others. The staff was nice, friendly and willing to help at all cost. They were fair and even gave our dog, who came with us, a toy and a bandana. Thanks for having the pet-friendly facility as our dogs loves both of our Subaru's as well! Thanks again to everyone! More
Awesome experience Typically hate the car buying process, and usually expect lack of transparency and some level of shady tactics. This definitely was a completely diffe Typically hate the car buying process, and usually expect lack of transparency and some level of shady tactics. This definitely was a completely different and regreshing experience from assessment (Tim Pope who was great), negotiation, paper work, and honoring minor fixes (even providing a loaner for the day for a small window fix). Hats off to Donovan in the service department for all of his help. Awesome Experience, genuine people, and you really get the feeling that accountability and customers do matter to them. They have definitely earned my repeat business and praise. More
Awesome Service! I had to bring my vehicle in for some recalls... and service was awesome. Everyone was really nice, helpful, and efficient. Got my car back in great c I had to bring my vehicle in for some recalls... and service was awesome. Everyone was really nice, helpful, and efficient. Got my car back in great condition! More
James is very personable, dedicated and rexpecrable.....did a wondercul.job.! He was always professional and deserves a sincere thanks and commendation fo is very personable, dedicated and rexpecrable.....did a wondercul.job.! He was always professional and deserves a sincere thanks and commendation for his overall performance. Kumar More
Love the service This was my first time being service at this dealership and it won’t be my last. I wasn’t vary happy about the fact the I live two hours away and had This was my first time being service at this dealership and it won’t be my last. I wasn’t vary happy about the fact the I live two hours away and had to drive this far to a Acura dealership just to get a recall done. But upon my arrival James Burton had made my day when instead of having me taking the shuttle bus he offered me the new MDX turbo charger as a loners car. Love the service and the customer services too. They made it feel like home, really. More
Service Enployee This was second time that I have dealt with Pang Lee Both times he has been very cordial and efficient. Went through everything that was completed o This was second time that I have dealt with Pang Lee Both times he has been very cordial and efficient. Went through everything that was completed or checked. More
Undisclosed damage to car on out of state purchase I found my desired vehicle, a low mile 2015 Mercedes GLK 350 4Matic online. Agreed to price based on disclosed condition, and I asked for ALL damage. I found my desired vehicle, a low mile 2015 Mercedes GLK 350 4Matic online. Agreed to price based on disclosed condition, and I asked for ALL damage. I was told there was one small door ding. As my wife was not flying with me to get the car, we had to complete paperwork in advance. When I arrived, there was a cracked windshield and 4 dents. Additionally the car had not been detailed. Finally, I had to contact the dealer to even send the final paperwork so I could tag in my state. While we like the car, we cannot recommend this dealership. More
Bad experience While waiting for a recall repair I was told and shown the dirty air filters needed replacement. I declined and bought a new filter elsewhere. I knew While waiting for a recall repair I was told and shown the dirty air filters needed replacement. I declined and bought a new filter elsewhere. I knew I had replaced the engine filter a year ago and when I opened the filter housing, found the filter clean. The service person had shown me dirty ones to try conning me into having them replaced for a large fee. How many other people have been told they need services they do not need? I cannot trust this Subaru dealer any longer and I let others know it. More














