
White Bear Acura Subaru
Vadnais Heights, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Service Dept is rude Nina from service is nice when you are face to face. However if you call her then she becomes very passive aggressive. .I drive 35min to this location Nina from service is nice when you are face to face. However if you call her then she becomes very passive aggressive. .I drive 35min to this location Will never go back. Walser's has never done me wrong. More
Great, efficient service The service department at this dealership is exceptional. They are quick, friendly, and the snacks/drinks in the waiting area helps pass the time! A+ The service department at this dealership is exceptional. They are quick, friendly, and the snacks/drinks in the waiting area helps pass the time! A+ More
Great experience with Chi & Landon We purchased a new Outback from Chi Vang. He was very helpful and not pushy at all. Landon did a great job walking us through finances and various pac We purchased a new Outback from Chi Vang. He was very helpful and not pushy at all. Landon did a great job walking us through finances and various packages, again without being pushy. I would recommend working with both these guys and the dealer! More
Consistently superior service! The service that I have received at this dealership has consistently been superior! This starts with the fact that my car is not actually an Acura but The service that I have received at this dealership has consistently been superior! This starts with the fact that my car is not actually an Acura but bring my car in for tire rotations because purchased from the tires from them. I consistently work with Lucas and he has always been great! Each time that I go in, I do with an appointment. They will wash my car, clean the inside out and do the regular service. My one call out for this past experience: they offered to do a free check up on the car which is the normal checklist of items. I appreciate this item to help know what other folks think of my car's condition, but the issue is I know that I have a fog light that is out and the report that I got says that there is no issue. So either this was missed or never checked. Other than that one time, everything has been great and would recommend this dealership for their service. More
Lack of communication I went there looking to purchase a used Subaru, and Scott was very helpful. However, what really upset me was I was originally told it was being detai I went there looking to purchase a used Subaru, and Scott was very helpful. However, what really upset me was I was originally told it was being detailed and would be ready the following day. I asked when I should pick it up, and Peter said he would ask. After I signed the papers and purchased the car he went to ask, and told me Wednesday. Okay, so two days isn't so bad. He corrected me and two days turned into 9 days, as the car has some other work going on. Had I known I would be waiting so long I wouldn't have chosen that car! I called the day before the planned day it would ready for me, only to be told it may need another day before it's ready for me. This lack of communication has caused a huge inconvenience for me, planning rides to and from work every day and not knowing when my vehicle will be mine, awful. More
service review Efficient. Friendly. Explained things thoroughly. Arranged shuttle to and from my home. Explained service recommendations. Car was ready when promised Efficient. Friendly. Explained things thoroughly. Arranged shuttle to and from my home. Explained service recommendations. Car was ready when promised. No issues or complaints. Straightforward oil change and maintenance this time, but I've had good experiences before as well. More
Great buying experience at White Bear Subaru We had a fantastic buying experience at White Bear Subaru. We came in with already knowing what model we wanted and our salesperson, Yvonne, was grea We had a fantastic buying experience at White Bear Subaru. We came in with already knowing what model we wanted and our salesperson, Yvonne, was great in showing us everything about the Forester, inside and out. We never felt rushed, pressured, or pushed into something we weren’t comfortable with. We are extremely happy with our Subaru and we had a great experience overall. More
Great experience. This was the best dealer experience I’ve ever had. We drove 250 miles after we were given an online quote. They didn’t play any games, we were in and This was the best dealer experience I’ve ever had. We drove 250 miles after we were given an online quote. They didn’t play any games, we were in and out with our new vehicle. The salesman was very knowledgeable and thorough when he went over the features of the car with me and my wife. White Bear Subaru sets a bar that other dealerships should aspire to! More
very good It took longer time than last service half a year ago, but after I saw my shiny car all waiting was worthy. Thank you for taking good care of it in su It took longer time than last service half a year ago, but after I saw my shiny car all waiting was worthy. Thank you for taking good care of it in such dirty snow weather. More
in and out as promised! They did what they said they would do, and even rinsed my winter salt slime mats! The service rep was nice, as well as the lounge area snacks. They did what they said they would do, and even rinsed my winter salt slime mats! The service rep was nice, as well as the lounge area snacks. More