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White Bear Acura Subaru
Vadnais Heights, MN
7,095 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 7,095 reviews
October 31, 2018
Great service! I was really impressed with how fast and patient they were to get a good deal done that was beneficial to both parties. They were super kind and were I was really impressed with how fast and patient they were to get a good deal done that was beneficial to both parties. They were super kind and were great to work with. I highly recommend this dealer and approve of Matt Fox and Landon Medvec for their exceptional work and professionalism. More
by herk2292
Verified Customer
October 31, 2018
GREAT Dealership Experience overall GREAT Dealership experience from purchasing my new car through follow up service. Sales person was Fantastic and very knowledgeable of the features an GREAT Dealership experience from purchasing my new car through follow up service. Sales person was Fantastic and very knowledgeable of the features and functions of this new model. More
by RANDY3323
Employees Worked With
Matthew Fox
October 31, 2018
Fixed right the first time! I brought our 2014 MDX in for a “shudder” at 35-40 mph. Reading a little online there was a TSB for this MDX that recommended flushing the transmissio I brought our 2014 MDX in for a “shudder” at 35-40 mph. Reading a little online there was a TSB for this MDX that recommended flushing the transmission and re-flashing the transmission. After talking with another Acura dealership first and describing the problem I was told that rarely fixes the issue and I would most likely need to replace the torque converter. The vehicle was still covered under factory warranty and I was told by the first dealer this service would not be covered! Hearing that I said I will take the car to someone else. Insert White Bear Acura Subaru, called, described the problem, scheduled an appointment, dropped the vehicle off the next day. I met James (service writer) the next day, described the problem and he knew exactly what I was talking about. He had the same treatment for the vehicle flush and flash the transmission. He said if that did not fix it then the torque converter would be next. Then he told me EVERYTHING would be covered under the warranty! Got a phone in the afternoon saying the flush and flash took care of it and the vehicle was ready to be picked up. 1000 miles later car still has no signs of the previous “shutter”. Fixed it right the first time! And covered under warranty! More
by CTEIKEN
Employees Worked With
James Burton
October 31, 2018
Great first time buyer experience! Chi Vang was awesome! Helped me find the 2019 Outback I wanted along with updating me when it got to the dealership! Gave me a great first time buyer Chi Vang was awesome! Helped me find the 2019 Outback I wanted along with updating me when it got to the dealership! Gave me a great first time buyer experience and was super helpful! I'd recommend this dealership location to anyone! More
by AndrewLee
Employees Worked With
Chi Vang
October 31, 2018
great car, above-and-beyond service The Impreza that's in my garage right now is the second new car I've ever had, and I don't make decisions like that lightly. It takes me months to buy The Impreza that's in my garage right now is the second new car I've ever had, and I don't make decisions like that lightly. It takes me months to buy new shoes, much less pick a vehicle I'm going to drive around for years and write a four-figure check for. Seth made the process as mellow and friendly as I could have wanted. He applied precisely zero pressure, took all the time I needed, answered all my dumb questions without laughing, and made me feel great about the decision. He even drove me to a Ford dealership and helped me through my lease return -- above and beyond. And Landon is exactly the kind of trustworthy and funny guy you want around when you are writing a very, very large check. Everybody at the dealership was friendly and kind and warm, from the person at the desk to the sales staff to the owner. Very happy. Thanks, everybody. More
by chudgr
October 30, 2018
Good experience Seemed to fix the problem in timely manner. 2nd rime bringing it for transmission jerking in2 years. James kept me posted in atimely manner and very p Seemed to fix the problem in timely manner. 2nd rime bringing it for transmission jerking in2 years. James kept me posted in atimely manner and very professional More
by ray.poor
Employees Worked With
James Burton
October 30, 2018
The Charm of White Bear Subaru This is the 4th Forester my wife and I have purchased in less than 5 years (since 2014) from WBAS. In that time there's been enough turnover in the This is the 4th Forester my wife and I have purchased in less than 5 years (since 2014) from WBAS. In that time there's been enough turnover in the sales force: Scott sold us our last two cars because the original salesman is gone. Same with the Finance Dept: Landon replaced Mike but both have been a joy to work with. The person who deserves most of the credit here is Sam, the Sales Manager. I want to talk about a quality not often found in sales: compassion and empathy. It was Sam who made the sale happen, and it happened because of those two qualities that are so apparent in Sam. It wasn't just making the numbers work, it wasn't just his charm - everybody at his level has that. It was his heart. I do not give praise lightly & I seldom praise. Thank you, Sam. Truly, thank you. More
by gorodisher
October 30, 2018
5 Star service This is why I bought a Subaru. Great SUV and great service. Staff was very efficient and completed service in the time I was told to perform the servi This is why I bought a Subaru. Great SUV and great service. Staff was very efficient and completed service in the time I was told to perform the service. Love my Subaru. More
by RICHARD-JULIE
Employees Worked With
Peng Lee
October 30, 2018
Excellent! Great service -very thorough. When my car was done, I got a notification by text message! Great feature! Great waiting area with coffee and treats! Great service -very thorough. When my car was done, I got a notification by text message! Great feature! Great waiting area with coffee and treats! More
by N. Zsid
Employees Worked With
Matt Hanson
October 30, 2018
Lackluster and overpriced First, I think the policy of charging $155 just to find out what is wrong with your vehicle is asinine. I guess when you charge twice as much compare First, I think the policy of charging $155 just to find out what is wrong with your vehicle is asinine. I guess when you charge twice as much compared to other mechanics to service a car, you need to get the money wherever you can. I can’t tell you how disappointed I am with the performance of my 2012 Subaru Outback which I purchased in 2013. Starting with water leaks when it rained, to a failed head gasket, to wheel bearings, and several sensor failures, we have incurred over $6,000 in repairs on this so-called reliable car. I plan to tell everyone and anyone I know what terrible cars you sell and service. Craig Rousar More
by Craig R
Employees Worked With
