White Bear Acura Subaru

Great service department My 2014 Crosstrek was just past the warranty period when I brought it in for an A/C check. Dee was able to find a way to help compensate for some of t My 2014 Crosstrek was just past the warranty period when I brought it in for an A/C check. Dee was able to find a way to help compensate for some of the cost since the diagnostic didn't show a leak. When I came back to have another look at the A/C, Donovan Brummond, the service manager, offered to contact the factory to see if there was anything they could do since it was determined that a new part would be needed. This resulted in a generous response. What most impressed me about the whole experience was how fair, quick and professional the process was. More

Great service again for my 2015 Subaru Outback Got 4 new Michelin tires for my 2015 Subaru (lots of fun road mileage) and a routine alignment. Service was both polite and timely. This time I used Got 4 new Michelin tires for my 2015 Subaru (lots of fun road mileage) and a routine alignment. Service was both polite and timely. This time I used the complimentary car rental to complete a busy day. The Outback service was complete in <3 hours. I always enjoy the quiet ride (Harman Kardon Sound System). More

A Very Satisfying Purchase Experience I had a 2011 Forester and wanted to upgrade to the 2017 with all of the great safety features. Seth contacted me in response to an inquiry about inve I had a 2011 Forester and wanted to upgrade to the 2017 with all of the great safety features. Seth contacted me in response to an inquiry about inventory. He is very friendly, knowledgeable and willing to go the extra mile to make the purchase a satisfying one. I could not have been happier, Seth far exceeded my expectations in customer service! I have great confidence in Seth and recommend him with no hesitation. More

Fantastic experience! I traded my 2014 GMC Acadia for a 2017 Acura MDX. (Which I LOVE!) I worked with Greg Rutt. He was very knowledgeable and didn't have the "car salesmen I traded my 2014 GMC Acadia for a 2017 Acura MDX. (Which I LOVE!) I worked with Greg Rutt. He was very knowledgeable and didn't have the "car salesmen" approach. Very respectful and got me a great deal. I am very happy with my experience and plan to get many more vehicles from them in the future! More

All around great experience Greg Rutt greeted us and was very thorough on finding out what we were looking for. He gave us all options and was not at all high pressured. He was v Greg Rutt greeted us and was very thorough on finding out what we were looking for. He gave us all options and was not at all high pressured. He was very knowledgeable in every aspect of the cars we were inquiring about. He was also very thorough on explaining all the features of our new vehicle. He responding very quickly to text inquiries as well. Would definitely recommend Greg to any friends or relatives. So happy with my second purchase of an Acura. Such a high quality and dependable auto. Chang Her was also very personable and accommodating with our financial transaction. More

vehicle purchase It was a pleasant experience to purchase a vehicle from a dealership and salesperson who is willing to be honest and patient with you, explains ever It was a pleasant experience to purchase a vehicle from a dealership and salesperson who is willing to be honest and patient with you, explains everything in detail and will find the answers to all the questions you may have. The salesperson ( Chris Allen ) we worked with was exceptional in fulfilling all our needs and wants and gave us a fair price also. Dwight/Para More

Easiest Purchase Ever This is the 2nd Outback I have purchased with the help of Matt Fox. He provides great expertise and knowledge but he also respects the fact that I ha This is the 2nd Outback I have purchased with the help of Matt Fox. He provides great expertise and knowledge but he also respects the fact that I have done my homework and know what I want. I used to dislike the whole car buying experience but it has been very different at WB Subaru. Matt provides honest information and does not seem to be playing games about the price or financing. Karl Gunderson did a low-pressure job of explaining all the options for warranty and helped me to make the best decision for my situation. This purchase felt like a win-win for me and for Subaru..... and I have also been very pleased with the service department. Happy owner! More

Excellent Service Thanks Nicole for helping me out with the center arm rest. People sell cars but employees like you bring them back to the dealership for service. 😊� Thanks Nicole for helping me out with the center arm rest. People sell cars but employees like you bring them back to the dealership for service. 😊😊 More

Terrific! Dee was fabulous - even though I was dropping over $1000 in the shop. He made it seem less painful. Well, until I get my statement. Just kidding. Love Dee was fabulous - even though I was dropping over $1000 in the shop. He made it seem less painful. Well, until I get my statement. Just kidding. Love the new space, too. More

Fast, and reliable service My service needs were addressed immediately; "you can come right now". While, at dealership , I requested additional service, but was reminded that My service needs were addressed immediately; "you can come right now". While, at dealership , I requested additional service, but was reminded that this service was just performed just few weeks ago, and my car is otherwise in excellent shape. I appreciated this honest response. Work was done within 30 minutes, and I have received a call to pick up car. Car was ready when I arrived, fixed and washed. More