White Bear Acura Subaru

I really appreciate the mechanic doing an actual video that they send to my phone as he inspects the car and does measurements on brake pads, etc. that they send to my phone as he inspects the car and does measurements on brake pads, etc. More

I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of immense stress for me will not be forgotten. This is yet another reason (among many) I continue to do all my servicing at White Bear Lake Subaru. They not only cared about my car but they cared about me. More

Service Director was personable, knowledgeable, and provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, a provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, appreciate the alignment check when registering the vehicle for service. More

When purchasing my new vehicle, I had an excellent experience with the sales person I worked with. She was both pleasant to deal with and very professional as well. I had a similar experience with the experience with the sales person I worked with. She was both pleasant to deal with and very professional as well. I had a similar experience with the person who handled all my paperwork in finance. More

The text updates and the video diagnosis from the service department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. E department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. Everyone was very friendly and provided great customer service. More

Accommodated my request for a service appointment sooner than the initial day offered. Experienced a very satisfactory solution to problem with tire. than the initial day offered. Experienced a very satisfactory solution to problem with tire. More

Great experience in a friendly, helpful environment. No pressure placed on the customer. Shawn was great. No pressure placed on the customer. Shawn was great. More

Camila was a wonderful salesperson. I will recommend Camila to friends and family when buying a vehicle in the future. All my questions were answered and she truly care about my vehicle I will recommend Camila to friends and family when buying a vehicle in the future. All my questions were answered and she truly care about my vehicle purchase. Thank You 😊 More

First service for my 2024 Forester for 6 thousand mile oil change albeit a bit early (3,000 miles) since I don't drive a lot. Was impressed with the video walk around with the technician who explained a oil change albeit a bit early (3,000 miles) since I don't drive a lot. Was impressed with the video walk around with the technician who explained a simple fix with an exterior mirror. In and out in a reasonable time. More

Dee at White Bear Subaru was amazing - he was extremely friendly, and knowledgable, and helped me understand my car's issues clearly and concisely. Really appreciate getting to work with him! friendly, and knowledgable, and helped me understand my car's issues clearly and concisely. Really appreciate getting to work with him! More