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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,974 Reviews
Call Service Center (651) 481-7000

3,974 Reviews of White Bear Acura Subaru - Service Center

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November 21, 2021

The service is friendly and professional. The waiting area is clean and comfortable. There were no free snacks in the waiting area like at Luther. More

by DHMARCHETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Her, Peng Lee
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Nov 22, 2021 -

White Bear Acura Subaru responded

We're glad everything went well! We are slowly reintroducing snacks to our waiting room as we had to sadly take them away because of Covid, they may have ran our by the time you got to them. Hopefully you can get one next time!

November 21, 2021

WB Acura service is always excellent. I am a loyal Acura customer and will continue to be one More

by jhoyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Jake Buckles
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Nov 22, 2021 -

White Bear Acura Subaru responded

We're glad to hear it! We look forward to seeing you again!

November 19, 2021

These guys are amazing! I'm always happy with their work! Looking forward to coming back! More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
Report | Print
Nov 22, 2021 -

White Bear Acura Subaru responded

We look forward to seeing you again! Thank you for your support!

November 19, 2021

First scheduled service for my new Acura RDX. Everything went very smooth. Wait time was less than expected More

by joelturunen
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Report | Print
Nov 22, 2021 -

White Bear Acura Subaru responded

It's always nice when things take less time than expected. Thank you for your support!

November 18, 2021

Excellent customer service!! Small miscommunication in scheduling thus they picked up my car, fixed it and returned it. Loved it! More

by KAREN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love
Report | Print
Nov 22, 2021 -

White Bear Acura Subaru responded

Wer'e glad our team was able to provided a good experience for you despite some miscommunications. Thank you for your support!

November 18, 2021

Service representatives are always pleasant and helpful. Waiting for my vehicle is almost a pleasure, when you consider the nice waiting area that is available; great coffee and sweets. More

by PATRICKHWALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Peng Lee, Doug Hanson, Jake Buckles, Jesse Wood
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Nov 22, 2021 -

White Bear Acura Subaru responded

Thank you for the kind words and the nice compliment about our waiting room. It's not too often we hear that it's a pleasure to wait. Thank you for your support! we look forward to seeing you again!

November 15, 2021

Asked for a written quote on part and labor as part of service visit and they forgot - hand scratched a couple #’s on invoice and not friendly in service area. More

by Subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Wood
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November 15, 2021

Everything was fine. It took less time than exprcted. I have no complaints at all More

by DBJACKSON0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Love, Peng Lee
Report | Print
Nov 22, 2021 -

White Bear Acura Subaru responded

It's always nice when things take less time than expected. thank you for your support!

November 14, 2021

They are accommodating even if I was late that day. Honestly making customers comfortable and aware of what needs to be done to the car to maintain its efficiency and reliability. More

by reynolido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your support!

November 14, 2021

The Friendly service was welcomed. All my questions were answered thoroughly and the work was comprehensive. Thank you!! More

by M_PICARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Report | Print
Nov 15, 2021 -

White Bear Acura Subaru responded

We're glad to hear it. We're happy to address all your concerns that you may have in the future! thank you for your support!

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