White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,974 Reviews of White Bear Acura Subaru - Service Center
Very efficient, as much as these long go-overs can be. I'm too old to have trouble on the road, especially in winter. The service was friendly, waiting comfortable, and I feel much more secure. I'm too old to have trouble on the road, especially in winter. The service was friendly, waiting comfortable, and I feel much more secure. More
I did oil change with multiple inspection. However, I realized that they didn't look carefully my car and didn't inspect well since I have some problem of my car. This makes me suspicious all of their wo realized that they didn't look carefully my car and didn't inspect well since I have some problem of my car. This makes me suspicious all of their work has done. More
Not exceptional last visit merely average.Every service Not exceptional last visit merely average. Every service department staff is better or worse. My last service left me feeling I could of gone to a c Not exceptional last visit merely average. Every service department staff is better or worse. My last service left me feeling I could of gone to a corner station and received the same service @ a much lower charge (oil change). I have bought my Subaru's since '07 and have only used the service center. And I will continue perhaps my next visit will be much improved. More
We have had three Acuras since 2003. always serviced at WBA. Oil changes, tires and all maintenance, price is always competetive, Luke Lien provides remarkable service. We do xxxx few repairs at WBA, afte WBA. Oil changes, tires and all maintenance, price is always competetive, Luke Lien provides remarkable service. We do xxxx few repairs at WBA, after all our cars are Acuras. More
Matt figured out the technical issues I was having with my phone contacts when I brought my Ascent in for an oil change. He was very customer service oriented! my phone contacts when I brought my Ascent in for an oil change. He was very customer service oriented! More
On January 4th, Matt helped us with routine maintenance on our 2019 Subaru Outback. He was very thorough in making sure all preparations were in order and that the service was done right and promptly. Very on our 2019 Subaru Outback. He was very thorough in making sure all preparations were in order and that the service was done right and promptly. Very professional and attentive. Great employee! As always, we are happy with the service we receive at White Bear Subaru in Maplewood. More
Good service but slower then told to me. The service area and waiting area are very clean. They only real complaint I have is they stated 1 week later by mail that I had a oil leak from the oil plug. T area and waiting area are very clean. They only real complaint I have is they stated 1 week later by mail that I had a oil leak from the oil plug. They did not bother tightening it so I did after the fact. Funny thing is there has been no oil on my garage floor. More
There was a bit of a disconnect on the Covid mitigation policies, i.e., due to a family member of mine being on chemotherapy, the person I made the appointment with suggested that I park in the drop-off lo policies, i.e., due to a family member of mine being on chemotherapy, the person I made the appointment with suggested that I park in the drop-off location - a good no-contact plan. However, as I was leaving my car in the drop-off location, another employee driving by suggested that I drive into the service area because the drop-off location was only for overnight or early morning appointments, and no one would know my car was awaiting attention. So I had to call the person I made arrangements with initially to confirm that the car would in fact receive attention. Everyone was exceedingly polite and provided the inspection and repair estimate that I needed efficiently. More
The man who helped me was friendly, efficient and professional. Service was completed quickly, and a loaner car was ready for me when I arrived to drop my at off professional. Service was completed quickly, and a loaner car was ready for me when I arrived to drop my at off More