Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,975 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,975 Reviews of White Bear Acura Subaru - Service Center
Sort by
August 10, 2020
Sevice tech was knowledgeable, helpful and informative. He was also polite, friendly and kept me informed regarding progress on vehicle. All expenses were throughly explained. Great service! Thank you! He was also polite, friendly and kept me informed regarding progress on vehicle. All expenses were throughly explained. Great service! Thank you! More
by jojohamann62
Verified CustomerEmployees Worked With
Peng Lee
August 09, 2020
The Staff was Courteous and professional. The required services were completed correctly and in a timely manner. Vehicle was clean inside and out. The pay before you arrive feature was great as it s services were completed correctly and in a timely manner. Vehicle was clean inside and out. The pay before you arrive feature was great as it sped up pick up More
by JPFINNE
Employees Worked With
James Burton
August 08, 2020
Great Service! Manya is great! She was efficient in getting me checked in/out and was willing to answer questions as they arose. It was a very good, stress-free expe Manya is great! She was efficient in getting me checked in/out and was willing to answer questions as they arose. It was a very good, stress-free experience. Thank you. More
by e
Employees Worked With
Manya Love
August 08, 2020
HAPPY CUSTOMER Always pleasant and helpful. Work to accommodate time and attention to all customers. Service department and schedulers work well together. Always kee Always pleasant and helpful. Work to accommodate time and attention to all customers. Service department and schedulers work well together. Always keep you up to date with what is going on when things are running long. More
by JANDKPHELPS
August 07, 2020
Good experience My service consultant was very easy to work with and my car was finished ahead of the expected time. I found the waiting area quite comfortable. My service consultant was very easy to work with and my car was finished ahead of the expected time. I found the waiting area quite comfortable. More
by Marcie
Employees Worked With
James Burton
August 07, 2020
Crosstrek Service From scheduling the appointment until driving home in my serviced and freshly washed car, the experience was easy, expedient, and professional. And a From scheduling the appointment until driving home in my serviced and freshly washed car, the experience was easy, expedient, and professional. And all covered under my warranty! More
by NELL.ANDERSON.1950
Employees Worked With
Matt Hanson
August 06, 2020
Fast efficient service Usually can get a fit in drop off appointment within a day. Very efficient and great lobby waiting area. I appreciate that masks are used well durin Usually can get a fit in drop off appointment within a day. Very efficient and great lobby waiting area. I appreciate that masks are used well during times of Covid. More
by HNORTONBOWER
Employees Worked With
Doug Hanson
August 06, 2020
First time at this dealership and that made me feel very welcomed. Brought my car in for a recall ended up being multiple recalls and they took care of me by quickly finding me a loaner car so I could get t welcomed. Brought my car in for a recall ended up being multiple recalls and they took care of me by quickly finding me a loaner car so I could get the work done. Very happy that a got a Subaru even more! More
by Stars_strikes_22
Employees Worked With
Matt Hanson
August 06, 2020
Recall Work Performed - Good Experience Came in for recall work. The work was done quickly, everyone was friendly, and they threw in an inspection and car wash. Very nice experience. I w Came in for recall work. The work was done quickly, everyone was friendly, and they threw in an inspection and car wash. Very nice experience. I would come back, if it were closer to home. More
by les.ferry
Employees Worked With
August 06, 2020
OIl change turned replacement tire, but tires had only 15 lb The service was spot on, BUT, once the new tires were installed, I was told that the tires were filled and give it some time to set, so that would exp The service was spot on, BUT, once the new tires were installed, I was told that the tires were filled and give it some time to set, so that would explain why the tire light was on. 2 weeks later, actually measured the tire pressure and learned they only filled the tires to 15lbs of air. Worried that I had 4 flat tires, I filled them back up and monitored for 3 days and lost no tire pressure. I'm terribly disappointed as I believed what they said about giving time for tires air to set, but to learn it was bad service was concerning. I bought my subie from them, and to see this was not what I was expecting/ More
by smiley.dba
Employees Worked With
