White Bear Acura Subaru - Service Center

i got the head gaskets replaced. The service guy said that they replaced it with the STi gaskets so they won't leak again, but when I got home and looked up the part# it turned out they didn't. They used that they replaced it with the STi gaskets so they won't leak again, but when I got home and looked up the part# it turned out they didn't. They used the carbon coated ones not the multi-layered steel. Plus the tech didn't clean the oil off the engine block. The other dealerships so it I don't know why White Bear won't. More

Jake did a fantastic job helping me get all the maintenance I needed to get done on my car to keep it up to date! maintenance I needed to get done on my car to keep it up to date! More

I’ve had Subaru autos for nearly 20 years and had most of the service work done at White Bear Subaru. The work has always been first class and when there have been issues they’ve always been resolved in a fa the service work done at White Bear Subaru. The work has always been first class and when there have been issues they’ve always been resolved in a fair manner. The staff is always welcoming and professional. More

Scheduled an oil change online. Brought my car in and it was quick and easy. Took about 2-3 hours but that was totally fine. Came back to my car maintenance and inspected. was quick and easy. Took about 2-3 hours but that was totally fine. Came back to my car maintenance and inspected. More

Check ups on my 2017 Outback I have been pleased with everyone from the initial telephone call to the last person I've talked with before leaving the dealership. The work I've ha I have been pleased with everyone from the initial telephone call to the last person I've talked with before leaving the dealership. The work I've had done on my car has been excellent. The communication when I've had a question has always been respectful and I've been happy with how my problem has been dealt with and explained to me. More

Great service, great experience. My advisor was very knowledgeable and explained everything thoroughly. They were able to complete some work that was not scheduled and saved me money. knowledgeable and explained everything thoroughly. They were able to complete some work that was not scheduled and saved me money. More

recall on Forester, good experience I came in at appointed time for recall on 2 items. I requested a ride to shopping center, called to be picked up, was told an additional half hour to I came in at appointed time for recall on 2 items. I requested a ride to shopping center, called to be picked up, was told an additional half hour to completion. I was given a report on condition and check points on my Forester. Got into a clean car , thanks! More

took responsibility for their mistake I had my Subaru Forester in for a recall of the rear coil springs and the bolts were not put back on properly. After a week or so I started to hear ra I had my Subaru Forester in for a recall of the rear coil springs and the bolts were not put back on properly. After a week or so I started to hear rattling in the back end and ended up taking it to a nearby repair shop because I didn't dare drive it very far. I got it fixed and then called the Subaru dealer. They didn't dispute anything and immediately issued me a check to cover the cost at my repair shop. Although I was disappointed that their technician made a mistake and didn't fasten the bolts back on properly their service manager handled it very well so I would give them 5 stars for customer service. More