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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,974 Reviews

3,974 Reviews of White Bear Acura Subaru - Service Center

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June 12, 2020

i got the head gaskets replaced. The service guy said that they replaced it with the STi gaskets so they won't leak again, but when I got home and looked up the part# it turned out they didn't. They used More

by John Smith
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Her, Peng Lee
Jun 12, 2020 -

White Bear Acura Subaru responded

We are sorry to hear your experience has not been up to your, or our, standards. Please reach out to our Service manager so we can help resolve your concerns. You can call Donavan Brummond at (651) 481-7000. Thank you!

June 12, 2020

Jake did a fantastic job helping me get all the maintenance I needed to get done on my car to keep it up to date! More

by Britt LaFontaine
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Jun 12, 2020 -

White Bear Acura Subaru responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

June 10, 2020

I’ve had Subaru autos for nearly 20 years and had most of the service work done at White Bear Subaru. The work has always been first class and when there have been issues they’ve always been resolved in a fa More

by St Paul resident
Recommend Dealer
Yes
Employees Worked With
Art Stanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Basho, Matt Hanson, James Burton
Jun 12, 2020 -

White Bear Acura Subaru responded

Thank you for being a loyal customer! We're always happy to hear our guests having such great experiences! We look forward to continue serving you.

June 10, 2020

Scheduled an oil change online. Brought my car in and it was quick and easy. Took about 2-3 hours but that was totally fine. Came back to my car maintenance and inspected. More

by vcc0017
Recommend Dealer
Yes
Employees Worked With
James Burton
Jun 17, 2020 -

White Bear Acura Subaru responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

June 09, 2020

Check ups on my 2017 Outback I have been pleased with everyone from the initial telephone call to the last person I've talked with before leaving the dealership. The work I've ha More

by CINDYAMORTENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry. I don't remember any of their names.
Jun 17, 2020 -

White Bear Acura Subaru responded

Thanks Cindy, we appreciate your business!

June 08, 2020

Great service, great experience. My advisor was very knowledgeable and explained everything thoroughly. They were able to complete some work that was not scheduled and saved me money. More

by christopher.bilney
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

White Bear Acura Subaru responded

We're so happy to learn that you're pleased with your experience at our dealership, Christopher! Reach out to us if there's anything else you need!

June 07, 2020

recall on Forester, good experience I came in at appointed time for recall on 2 items. I requested a ride to shopping center, called to be picked up, was told an additional half hour to More

by audaconn
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2020 -

White Bear Acura Subaru responded

12. Thank you for your 5-star review! We hope that you continue visiting us for any vehicle needs you have in the future!

June 06, 2020

took responsibility for their mistake I had my Subaru Forester in for a recall of the rear coil springs and the bolts were not put back on properly. After a week or so I started to hear ra More

by LAURENHILL69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the people that I worked with but I did deal with the Service Manager.
Jun 24, 2020 -

White Bear Acura Subaru responded

Thank you for allowing us to remedy the situation. We appreciate you allowing us to make things right. We hope you continue to work with us in the future!

June 06, 2020

Routine oil change Another positive visit with the dealership and service ...came into express service, but needed additional (preventative work) & it was done - Nena Do More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

Customer service - excellent! It's spotless! From the onset of making the appointment to the review of the work done, it was efficient with clear communication. Thanks to all the p More

by WOODBURY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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