White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,966 Reviews of White Bear Acura Subaru - Service Center
Worth the drive! It's a long drive from my house but worth it. Mr. Peng Lee is always so genuinely courteous and pleasant that I feel comfortable leaving my car with It's a long drive from my house but worth it. Mr. Peng Lee is always so genuinely courteous and pleasant that I feel comfortable leaving my car with him. Nice place to wait for an oil change, and they always finish quickly. Definitely worth the drive. More
Love my Subaru, and overall service is good especially cleaning and washing my car. The thing I don’t like is my car doesn’t come back how I left in. I always leave my lights on - lights on for safety. La cleaning and washing my car. The thing I don’t like is my car doesn’t come back how I left in. I always leave my lights on - lights on for safety. Last survey, I commented on this and was assured service techs would be alerted to this. This time my lights were off and my information screen was left in program mode and I use it for fueling information and almost ran out of gas. These things I don’t like! More
Superb Service Received wonderful service. Technician was courteous and made the appointment shorter than expected as I had another appointment. This is the dealer Received wonderful service. Technician was courteous and made the appointment shorter than expected as I had another appointment. This is the dealership to go to. More
Love the service This was my first time being service at this dealership and it won’t be my last. I wasn’t vary happy about the fact the I live two hours away and had This was my first time being service at this dealership and it won’t be my last. I wasn’t vary happy about the fact the I live two hours away and had to drive this far to a Acura dealership just to get a recall done. But upon my arrival James Burton had made my day when instead of having me taking the shuttle bus he offered me the new MDX turbo charger as a loners car. Love the service and the customer services too. They made it feel like home, really. More
James is very personable, dedicated and rexpecrable.....did a wondercul.job.! He was always professional and deserves a sincere thanks and commendation fo is very personable, dedicated and rexpecrable.....did a wondercul.job.! He was always professional and deserves a sincere thanks and commendation for his overall performance. Kumar More
Awesome Service! I had to bring my vehicle in for some recalls... and service was awesome. Everyone was really nice, helpful, and efficient. Got my car back in great c I had to bring my vehicle in for some recalls... and service was awesome. Everyone was really nice, helpful, and efficient. Got my car back in great condition! More
Brought my car in due to recall My car had several recalls and I had a leak in one tire. Everyone I dealt with was extremely friendly and helpful. They provided a loaner car because My car had several recalls and I had a leak in one tire. Everyone I dealt with was extremely friendly and helpful. They provided a loaner car because mine would not be finished before the weekend. By far the best experience that I have had in a service department ever. Ue Vang was wonderful and kept me updated on the repairs. He answered all my questions and worked to make sure that I was satisfied with the service provided. I will seriously consider this dealership when looking for my next car. More
Service Enployee This was second time that I have dealt with Pang Lee Both times he has been very cordial and efficient. Went through everything that was completed o This was second time that I have dealt with Pang Lee Both times he has been very cordial and efficient. Went through everything that was completed or checked. More
Questionable When I checked in, I asked the technician about a loud clicking noise on my driver side mirror. It clicks when I put the car into reverse, so I asked When I checked in, I asked the technician about a loud clicking noise on my driver side mirror. It clicks when I put the car into reverse, so I asked him about the issue and he suggested that a mirror assembly actuator replacement would be needed. I asked the replacement price and ended up declining the service at this time. But when I checked out, he gave me the Multi-point Vehicle Inspection Check list and the "side mirror reverse tilt" inspection came back green or "ok" and it's clearly not ok since I asked about it's malfunction at check in. Makes me question the other "inspections". $224.92 for oil change, tire rotation, and new air filter. I have always supported the dealerships where I buy my vehicles, but looking to use someone else next time. More
Bad experience While waiting for a recall repair I was told and shown the dirty air filters needed replacement. I declined and bought a new filter elsewhere. I knew While waiting for a recall repair I was told and shown the dirty air filters needed replacement. I declined and bought a new filter elsewhere. I knew I had replaced the engine filter a year ago and when I opened the filter housing, found the filter clean. The service person had shown me dirty ones to try conning me into having them replaced for a large fee. How many other people have been told they need services they do not need? I cannot trust this Subaru dealer any longer and I let others know it. More