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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,966 Reviews

3,966 Reviews of White Bear Acura Subaru - Service Center

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October 29, 2019

Worth the drive! It's a long drive from my house but worth it. Mr. Peng Lee is always so genuinely courteous and pleasant that I feel comfortable leaving my car with More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you for the wonderful review, Joyce!

October 29, 2019

Love my Subaru, and overall service is good especially cleaning and washing my car. The thing I don’t like is my car doesn’t come back how I left in. I always leave my lights on - lights on for safety. La More

by hard1can
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you for the feedback on your experience with Luther White Bear Subaru. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

October 27, 2019

Superb Service Received wonderful service. Technician was courteous and made the appointment shorter than expected as I had another appointment. This is the dealer More

by kkweinrich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Burton
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

October 25, 2019

Love the service This was my first time being service at this dealership and it won’t be my last. I wasn’t vary happy about the fact the I live two hours away and had More

by Keng218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Nov 05, 2019 -

White Bear Acura Subaru responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

October 25, 2019

James is very personable, dedicated and rexpecrable.....did a wondercul.job.! He was always professional and deserves a sincere thanks and commendation fo More

by DoctorT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Burton
Nov 05, 2019 -

White Bear Acura Subaru responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

October 25, 2019

Awesome Service! I had to bring my vehicle in for some recalls... and service was awesome. Everyone was really nice, helpful, and efficient. Got my car back in great c More

by pthor25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul with ordering parts
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

October 25, 2019

Brought my car in due to recall My car had several recalls and I had a leak in one tire. Everyone I dealt with was extremely friendly and helpful. They provided a loaner car because More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you so much for doing business with us. We truly appreciate you!

October 24, 2019

Service Enployee This was second time that I have dealt with Pang Lee Both times he has been very cordial and efficient. Went through everything that was completed o More

by ricknvick68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Nov 05, 2019 -

White Bear Acura Subaru responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

October 22, 2019

Questionable When I checked in, I asked the technician about a loud clicking noise on my driver side mirror. It clicks when I put the car into reverse, so I asked More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
October 22, 2019

Bad experience While waiting for a recall repair I was told and shown the dirty air filters needed replacement. I declined and bought a new filter elsewhere. I knew More

by prhostager
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Art Stanko
4.0
This rating includes all reviews, with more weight given to recent reviews.
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