White Bear Acura Subaru - Service Center

Very personable Fast and easy. Great first impression. Peng was great to work with. I was in and out in a jiffy with no hassle what so ever. Fast and easy. Great first impression. Peng was great to work with. I was in and out in a jiffy with no hassle what so ever. More

Total lockup of all wheels Excellent job of taking care of me and my vehicle through a very time consuming difficult and challenging mechanical issue. Really excellent service Excellent job of taking care of me and my vehicle through a very time consuming difficult and challenging mechanical issue. Really excellent service from the entire team.!! More

Great buying and service experience. I felt like I got a really great deal on my trade in and the car in general. My experience with the service department has been excellent so far too! I felt like I got a really great deal on my trade in and the car in general. My experience with the service department has been excellent so far too! More

Called for service work. When i first called to make an appointment to get my car looked at i asked them to look at... 1, Check engine.light, which they did diagnose. estimat When i first called to make an appointment to get my car looked at i asked them to look at... 1, Check engine.light, which they did diagnose. estimate made. 2.Blinker bulb out. Which they did after reminding them to check, even though i asked for it on initial call in. 3. I had some brake noise, they did not look into this. I asked them to do a "360 look around" (Event 4) which i thought would cover brakes, but it didn't sense they didn't look at because they didn't take the wheels off, which i could understand if i didn't asked them to look at it. called afterwards no response. 4, To look at a wet spot under the car, looked like an oil leak, which they did look at after reminding them. But although my warranty did not cover event number 1 (which is fine) it dose cover oil leaks. I was received an estimate for event 1 but not event 4. Now on the 360 look around event 1 was a exhaust problem they checked off the exhaust as good, but i was was a exhaust problem that caused the engine light so why was it checked good? And also the engine was checked good but was leaking enough to leave a puddle under the car. Also as I said before i wanted my brakes look at, but didn't do.I feel like they didn't even look at it. After taking it to somewhere else i found out there was an active recall out for my car, so i assume they never ran the vin number, or look into that sort of thing. They never told me about it. More

Good place! It was fast! They totally fixed the issue so that i have air conditioning again! I highly recommend them! I use them for everything my car needs. It was fast! They totally fixed the issue so that i have air conditioning again! I highly recommend them! I use them for everything my car needs. More

Radio fuse blown The team leader was wonderful. He had such a positive attitude and provided awesome customer service. He even offered to have my car washed but I ha The team leader was wonderful. He had such a positive attitude and provided awesome customer service. He even offered to have my car washed but I had an appt elsewhere and needed to get going. The service time was wonderful and I appreciate the time they took to troubleshoot the problem. More

Friendly, efficient, truthful popular but not perfect. I would have given a 5 rating except for a few minor things. I was awake in the waiting lounge all but 3 minutes. A message was sent to my phone but c I would have given a 5 rating except for a few minor things. I was awake in the waiting lounge all but 3 minutes. A message was sent to my phone but can't say that anyone came in person to get me until 1/2 hr later.. However it was just at noon/lunch and it seemed most/all other people were personally contacted up to that time. Also, cuz they were AHEAD of a very quick turn around, my dash and floor mats were still left "smugged". Hardly worth commenting on. BEst part of whole experience was that EVERYONE spoke clearly since I have bad hearing. YES, I was/am very pleased with entire visit. More

Emission light comes on. James was able to schedule an appointment to uncover why the emission light came on. They found the problem quickly and had the parts to fix it. The James was able to schedule an appointment to uncover why the emission light came on. They found the problem quickly and had the parts to fix it. They had the problem fixed in no time. James kept me informed throughout the process. More

I'm happy This was for an oil change and 15K service interval. James was very nice, the work was done in a timely fashion, and the waiting area was pleasant. This was for an oil change and 15K service interval. James was very nice, the work was done in a timely fashion, and the waiting area was pleasant. More

Great experience My experiences have been excellent from the sales process to my first service. I was able to get an appointment the day after I called at a convenient My experiences have been excellent from the sales process to my first service. I was able to get an appointment the day after I called at a convenient time. Peng Lee greeted me with a smile and kept me informed throughout the appointment. Excellent service team! More