White Bear Acura Subaru - Service Center

recall of air bag The service has always been great.The only complaint I have is the last two times I scheduled a service I was told something and then when I had th The service has always been great.The only complaint I have is the last two times I scheduled a service I was told something and then when I had the service it was told something different. I was told that the 60,000 mile tune up would be $600 and it turned out to be $1000.00. The second time I scheduled an appointment for the air bag recall. They told me it would take all day to do the job. When I got there and asked about how long it would take I was told 2 hrs. It would be very helpful if the scheduling people had the correct information to convey to the customer so that they could plan their day- difference of two hours to all day. More

Excellent Got me in sooner to fix our air conditioner condenser and work with me to get a time that would fit.Also quality work was done. Refreshed my windshiel Got me in sooner to fix our air conditioner condenser and work with me to get a time that would fit.Also quality work was done. Refreshed my windshield with the windchill water repellent. And wash the car. More

Great Dealership - Both Serivce and Sales Brought my Outback in for a minor recall issue. It was performed quickly by the friendly service staff, and I received the usual customary free car w Brought my Outback in for a minor recall issue. It was performed quickly by the friendly service staff, and I received the usual customary free car wash. While I was there, I said hello to equally friendly members of the sales staff, with whom I have previously dealt, and I also scheduled an appointment for a outstanding electical system issue that Luther Collision & Glass was unable to resolve, when they had performed some body work on the vehicle. Although that section of the WB Subaru service dept was booked into June, Dee Dhanraj was able to squeeze me in for an appointment within a week -- and without any hassle or question about the fact that WB Subaru was being being asked to resolve a problem that really rested with the Luther body shop organization. Dee even offered me shuttle service for that upcoming appointment, so that I would not have to wait, due to the fact that the appointment would likely be lengthy because of probably diagnostics. More

Friendly fast service Recently brought my Crosstrek in for oil change. Peng was friendly and helpful. When purchasing the vehicle Seth was very helpful with no pressure. I Recently brought my Crosstrek in for oil change. Peng was friendly and helpful. When purchasing the vehicle Seth was very helpful with no pressure. I am a first time Subaru owner and very happy with my decision. More

Excellent service. Very friendly and prompt service We have all our servicing done here and have always been pleased Would recommend this place to anyone to have t Very friendly and prompt service We have all our servicing done here and have always been pleased Would recommend this place to anyone to have their car serviced More

GREAT, As Usual This dealership has always been great to work with. Very responsive and very customer-oriented. No qualms or regrets ever. People have always been This dealership has always been great to work with. Very responsive and very customer-oriented. No qualms or regrets ever. People have always been great so far. Keep it up, please! :) More

Sticky residue on rims. We showed up at White Beat Subaru asking about some sticky residue on rims. We wanted to know what was safe to remove it. They took it right into the We showed up at White Beat Subaru asking about some sticky residue on rims. We wanted to know what was safe to remove it. They took it right into the service bay and removed it. We were back on the road in 20 minutes or less. More

Fast service but 1 screw fell out 1 not tightened Luke did a great job finding the part and getting me in at a timely fashion.Noticed after picking it up that a screw was on the floor. I found where i Luke did a great job finding the part and getting me in at a timely fashion.Noticed after picking it up that a screw was on the floor. I found where it belonged , installed it and noticed that the other one was not very tight so I fixed that one ,so all is good.Not a big deal so all in all I'm satisfied with the result. Thanks again Gary More