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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,974 Reviews

3,974 Reviews of White Bear Acura Subaru - Service Center

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March 15, 2019

Excellent service They always provide excellent service with a friendly staff. Requested work and issues discovered by the service technician were completed the same d More

by TVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Mar 20, 2019 -

White Bear Acura Subaru responded

Thank you for taking the time to write a review and giving us five stars! We appreciate the feedback and hope to work with you again!- White Bear Acura Team

March 15, 2019

Fast and reliable Great service! They are friendly and always paid attention to my requests. They prepared a loaner car for me and fixed issues of my car at the same More

by FATGPFATGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burton
Mar 20, 2019 -

White Bear Acura Subaru responded

We appreciate your business and the time taken to share this review. Your feedback is important as we strive for a truly exceptional experience. We look forward to your next visit!- White Bear Acura Team

March 15, 2019

Excellent service experience Thank you very much for great service and accommodations! Loved your coffee and cookies and enjoyed driving a very nice courtesy car to and from work. More

by vosole1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

White Bear Acura Subaru responded

Thank you for entrusting us with your service needs and the great review. We value your business and look forward to your next visit! - White Bear Subaru Team

March 15, 2019

Friendly service I purchased tires from this dealership, and needed to bring my car in to have tires rotated and air pressure checked. The service was free, including More

by gemlaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Mar 20, 2019 -

White Bear Acura Subaru responded

Thank you for the 5 star review! We aim for an exceptional customer experience and your feedback is very important to us. We appreciate hearing from our loyal customers! - White Bear Subaru Team

March 14, 2019

Great Service! Everyone was very friendly from the moment I drove into the Service station. The two gentlemen who gave me a ride to and from my home were courteous More

by MLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim (don't know last name) - driver; Don't know name of the other driver that picked me up from home.
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for choosing White Bear Subaru and taking the time to share a review. We appreciate the feedback! We hope to see you again!- White Bear Subaru Team

March 14, 2019

Satisfaction Always had good service. Not happy though when I had an appt at 11 and was notified at 2 that my car was not in the shop yet. I called and relayed m More

by loryjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for the 5 star review! We aim for an exceptional customer experience and your feedback is very important to us. We appreciate the time taken to let us know. - White Bear Acura Subaru Team

March 13, 2019

Excellent, efficient and timely support I had an excellent experience with the helpful and knowledgeable staff at the White Bear Lake Suburu dealership, especially Matt Hanson. He was very p More

by slackeys88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for the great review. We value your business and appreciate the time taken to write about your experience. We look forward to seeing you again. - White Bear Subaru Team

March 13, 2019

Great service. Friendly and on time. I really like White Bear and, if I didn't, I wouldn't use them. Great service. I don't want to add any more. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was either Nicole or Nena. I am not sure which., Nicole Love
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for entrusting us with your service needs and the great review. We value your business and look forward to your next visit! - White Bear Subaru Team

March 13, 2019

Excellent service! I had my car in for a recall - it was handled so smoothly and quickly. James (my service person) was awesome - friendly, efficient and so respectful o More

by PATTI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burton
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for choosing White Bear Acura for your service needs and taking the time to share a review. We appreciate the feedback! We hope to see you again!- White Bear Acura Team

March 13, 2019

All good! Peng Lee was patient with an unexpected "oops, I can't find my insurance card.!", situation. He took the necessary extra few minutes for the situatio More

by Barbara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nena Larson, Peng Lee
Mar 15, 2019 -

White Bear Acura Subaru responded

Thank you for taking the time to give us such great feedback. We look forward to providing you excellent service again in the future. -White Bear Subaru Team

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