White Bear Acura Subaru - Service Center

Beyond Expectations During our recent service experience the adviser that we dealt with went beyond what was expected to help us. We were both surprised and grateful. During our recent service experience the adviser that we dealt with went beyond what was expected to help us. We were both surprised and grateful. More

60,000 mile tuneup Dee was very accommodating and worked with me so that I could get to work on time, and also get picked up in a timely manner as I had a very busy sche Dee was very accommodating and worked with me so that I could get to work on time, and also get picked up in a timely manner as I had a very busy schedule that day. He gave me his number to call if I could not get through to service, which I was grateful because I could not get through for a question during the day and was able to reach him. He was in a positive mood throughout. More

Great customer service I trust these people to take good care of my car. They are upfront, honest, and do great work. Will bring my car there again. I trust these people to take good care of my car. They are upfront, honest, and do great work. Will bring my car there again. More

Great experience, every time. Ue got me in and out quickly at the express service lane, even though I did not have an appointment. I highly recommend this service center and Ue. Ue got me in and out quickly at the express service lane, even though I did not have an appointment. I highly recommend this service center and Ue. More

Always feel like I'm getting the straight scoop. WB Acura has been my choice for service because I always feel like they are telling me what services I really need and if it's ok to wait 'til next ti WB Acura has been my choice for service because I always feel like they are telling me what services I really need and if it's ok to wait 'til next time' to complete the service they recommend. They complete the service within the time frame if I am waiting. More

Great service I got an oil change and a 30,000 mile check up. Everybody was polite, friendly and knowledgeable. The facility is also very nice. Besides the wifi I got an oil change and a 30,000 mile check up. Everybody was polite, friendly and knowledgeable. The facility is also very nice. Besides the wifi the lounge is stocked with snacks and a coffee machine that makes a great vanilla latte. More importantly as I said before, everybody I've dealt with has been terrific. More

Always happy with them I arrived about 45 minutes early, as an earlier stop had been much quicker than expected. Nonetheless they took me right in and went to work. I happ I arrived about 45 minutes early, as an earlier stop had been much quicker than expected. Nonetheless they took me right in and went to work. I happily enjoyed the lounge. The coffee machine looked to be a challenge, but an employee kindly took time to talk me through it when he saw me hesitating. And the resulting product delicious. Ue was very careful to make sure everything was correct on the service order. Oil change and tire rotation were done very quickly, my car got a seriously needed bath, and I was happily on my way. I'll be back as needed, and likely will buy another Subaru when this one needs retired. My son's families also have Subarus - total of 7 at last count. More

Very helpful Very willing to help accommodate as I needed a car for work and they set me up with a loaner. I had to get a windshield replacement which then require Very willing to help accommodate as I needed a car for work and they set me up with a loaner. I had to get a windshield replacement which then required recalibration for my eyesight. More

Attentive and Informative This facility is excellent, the staff making appointments are positive and efficient, and the service people who meet you and get the work started are This facility is excellent, the staff making appointments are positive and efficient, and the service people who meet you and get the work started are attentive and informative. I appreciated NOT being strong-armed into giving the service person a 10 when receiving a call or email. I used to hate this part and stopped rating at all. We are Subaru folks and have many reasons to stay with White Bear. More

Quick Appointment for Repair - Super Service! Something had come loose under my car as a result of driving over the high ridge of snow down the middle of our alley. The very pleasant and sympathet Something had come loose under my car as a result of driving over the high ridge of snow down the middle of our alley. The very pleasant and sympathetic appointment scheduler arranged for a quick check of my TSX. After a short time in the comfortable waiting area (with HGTV on the big screen TV), Jordan clearly explained the issue and options. Really appreciate the thorough care this dealership provides! More