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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,972 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,972 Reviews of White Bear Acura Subaru - Service Center
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August 18, 2017
Airbag recall I scheduled an appointment (very easy) and chose to wait while the repair was done. I had a book to study, and I was very pleased with the waiting are I scheduled an appointment (very easy) and chose to wait while the repair was done. I had a book to study, and I was very pleased with the waiting area, more like a coffee shop, wifi and all! The car was fixed, and washed, sooner than I expected. Altogether if I ever need another car, I will come here. Only I drive a Subaru and only expect to trade it in when it has gone as far as the moon! More
by Hilary
August 18, 2017
Took 2014 MDX w 40K in for oil change/rotation. Dropped me off for lunch, and was done in time. I mentioned it had a slight shimmy during high speed braking. Jordan offered to turn rotors at no char Dropped me off for lunch, and was done in time. I mentioned it had a slight shimmy during high speed braking. Jordan offered to turn rotors at no charge as I had just bought it used 6 mos ago. Will go a long way in getting my repeat business. Most places would have tried to charge me. More
by Stuart Linder
Employees Worked With
Jordan Sprandel
August 15, 2017
15,000 miles car service My service was timely and prompt. Staff where quite friendly and knowledgeable. The new facilities are very sleek and modern which makes for a great w My service was timely and prompt. Staff where quite friendly and knowledgeable. The new facilities are very sleek and modern which makes for a great waiting experience. More
by rt345
August 15, 2017
Always great service We always work with Greg Nichols when we bring our Outback in for service. We know that he will ensure that we receive the best possible service and We always work with Greg Nichols when we bring our Outback in for service. We know that he will ensure that we receive the best possible service and that we will be satisfied with the results. The service personnel always get the job done right and keep our car in good condition. It is really nice that it is returned with a wash and vacuumed. More
by traveller
Employees Worked With
August 14, 2017
Excellent! From the moment I entered the "garage", was received and checked in, to the astonishing new waiting room and all its amenities - AMAZING! I will have From the moment I entered the "garage", was received and checked in, to the astonishing new waiting room and all its amenities - AMAZING! I will have all my service done here! More
by Dinah
Employees Worked With
Ue Vang
August 14, 2017
Great service from people who care. Started with oil change but then needed brakes and new tires. Reasonable pricing. JB called in on his day off to make sure I from people who care. Started with oil change but then needed brakes and new tires. Reasonable pricing. JB called in on his day off to make sure I got treated well. More
by Chris
Employees Worked With
James Burton
August 14, 2017
Love the new building! Great service with honest, friendly service personnel. Everything explained in detail. Service on my vehicle took less time than I thought it would. Great service with honest, friendly service personnel. Everything explained in detail. Service on my vehicle took less time than I thought it would. Great experience. More
by momof2
Employees Worked With
Matt Hanson
August 14, 2017
Great and timely service but billing problem Extremely pleased that I was able to get immediate confirmation and attention to a serious safety issue that was found by my local garage that does my Extremely pleased that I was able to get immediate confirmation and attention to a serious safety issue that was found by my local garage that does my oil change. The local garage quoted me $1000 less for the repairs but I felt better using a dealership for this problem. You found other service issues that were then raised and I feel they were justified so agreed to them. Grateful loaner car was available. Jordan was very helpful in explaining this things to me. I reviewed the bill after I got home (how many people do that?) and found I was double charged for a battery. I called Jordan and the following day I got a call from the desk confirming I had been double charged and then seemed to think they were doing me a favor by crediting the overcharge to my credit card.. I actually thought they might give me my battery free at this point since my bill was over $3500. Oh well....I'm driving a safe car! (Wasn't impressed with the vacuuming job but, again, it's an old car and probably much more messy than most!) More
by mvp55421
Employees Worked With
Jordan Sprandel
August 10, 2017
Always done right the first time! You can trust the service department to be well-informed, courteous, and fair. The work is done correctly and fairly priced. Their new service center You can trust the service department to be well-informed, courteous, and fair. The work is done correctly and fairly priced. Their new service center is terrific. More
by Mr. V.
Employees Worked With
August 08, 2017
Service. Brought my 2013 outback in for 60,000 mi service. Was given a nice loaner car and service was completed on time. My car was very clean when I picked i Brought my 2013 outback in for 60,000 mi service. Was given a nice loaner car and service was completed on time. My car was very clean when I picked it up. I have taken my car there since I purchased it 4 yrs ago. More
by bigA
