Back

White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,975 Reviews

3,975 Reviews of White Bear Acura Subaru - Service Center

Sort by
February 17, 2022

I had to wait 2 to 2-1/2 hours on two occasions while service was completed on my car. I would have left it there if they told me it would take that long. More

by jhanson622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Nichols
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Very friendly but my issue is still not resolved. Had to bring it in twice before they admitted that there was a problem. They kept saying was fine More

by sissyjo1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Everyone who helped me at the dealership was extremely nice and thorough with all the information pertaining to my car. I also appreciate how even if I’m coming in for a simple oil change they make sure t More

by onlilaclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you. And the free multi-point inspection is always a plus! Thank you for your business!

February 16, 2022

The dealership White Bear Acura Subaru is very friendly, professional and knowledgeable. They are also very accommodating. The staff in the Service Department tell you what you need and don’t add on things More

by Agarve
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
February 16, 2022

Friendly and professional. Technician e xplained work to be done, Work done in a timely manner. More

by LRSOUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner! Thank you for your business!

February 16, 2022

I was able to get an appointment quite easily, and wasn't pressured to have more service done to my vehicle. We opted to have the work done at next visit. More

by Kyle.Frascone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad everything worked out well for you and that you found the scheduling process easy! Thank you for your business!

February 16, 2022

Great service rep lots needed to be done great work and atmosphere to wait in More

by muddmolding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad our team was able to get everything done while you waited! Thank you for your business!

February 14, 2022

Enjoyed seeing the video of your inspection of my vehicle, this is a great service for customers! More

by ronrogo
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad you liked it! Thank you for your business!

February 13, 2022

They do a great job getting me scheduled when it's convenient for me. They work to get the job done in a reasonable time and arrange for a loaner if necessary. The communication is great and they are More

by MITCHOHLENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Feb 18, 2022 -

White Bear Acura Subaru responded

We're glad everything went well for you! Thank you for your busniess!

February 12, 2022

Dee is a great listener and excellent at talking about my car troubles. I will happily come back to White Bear Subaru and have complete confidence in their service professionnals. Scott More

by SSWED90
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

White Bear Acura Subaru responded

We're glad Dee provided a good experience for you and that he was able to address all your concerns! Thank you for your business!

...
94
...