White River Toyota

excellent result after initial uncertainty I'm very happy with my new Tacoma and I thought Marty Adams did a great job of arranging the sale. Before going to the showroom I spent time on the w I'm very happy with my new Tacoma and I thought Marty Adams did a great job of arranging the sale. Before going to the showroom I spent time on the website, where I discovered that new Tacomas were on offer in the price range I expected to pay for a used pickup. Talking to Marty, I discovered that there is a disconnect between the website and the dealership. Many trucks appearing on the site are not available through White River Toyota. The website seemed deceptive to me after I learned this. I got the impression that White River was under no obligation to offer those trucks to a buyer. These revelations caused uncertainty early in the process since I was there to buy on the spot. Marty straightened all of this out and called the next day to say my truck was available, so those moments of confusion were overcome. Tim Baptie was also pleasant to deal with and I feel good about the financing package I settled on. I will say that the array of options is hard to sort out on the spot and I wish I had looked at warranty options before buying. In some cases there is some overlap with mandatory car insurance coverage and another time I would take the time to compare the two. That said, Tim was helpful and I trusted his advice. More

Unplanned puchase of car Josh asked if I had a particular color in mind for a new RAV4....and the blackberry metallic was on the lot....and it decided me to buy rather than lo Josh asked if I had a particular color in mind for a new RAV4....and the blackberry metallic was on the lot....and it decided me to buy rather than look. He was friendly, easygoing and made the first buying visit I'd made in 13 years very pleasant. I was glad to give him the sale. More

Service Just had my 20,000 service. On my second Tundra and could not be happier. I want to thank Joshua the salesman that has sold me my second truck, he i Just had my 20,000 service. On my second Tundra and could not be happier. I want to thank Joshua the salesman that has sold me my second truck, he is always willing to sit and talk vehicles and he knows his stuff. I want to thank Joe in Service, he seems to be the guy that gets me every time I come in for service. I want to thank Nate as he always comes over and says hi. I've been treated great at White River Toyota now for over three years. Thank you! More

A pleasure to schedule with and finished in a timely manner I am always happy to have my car cared for at White River Toyota. The team is always incredibly helpful and friendly. I also appreciate that there i I am always happy to have my car cared for at White River Toyota. The team is always incredibly helpful and friendly. I also appreciate that there is a quiet lounge for me to work in while I wait. More

Great customer service and offerings Josh was extremely friendly and helped me understand the different models available so I could find the best fit for me. Extremely good customer servi Josh was extremely friendly and helped me understand the different models available so I could find the best fit for me. Extremely good customer service—definitely going to be a repeat customer. More

Unsafe Tire Emergency Fixed! We developed an unsafe tire that I was told by my local service man on our Sienna. He did not have an appropriate tire for me. I called White River T We developed an unsafe tire that I was told by my local service man on our Sienna. He did not have an appropriate tire for me. I called White River Toyota. They encouraged me to get to the dealership so they could evaluate problem, not to drive on the highway and not to go over 60 mph. When I arrived, Service Representative Andy Jessiman evaluated the problem and I had a new tire replacement. All of this in about 30 minutes and without an appointment. This dealership is concerned about your safety! Tell your friends about my experience! More

happy. I like to thank you everyone at white river Toyota mainly service dept. Dana Raney for during very good job and helping me. because I be moving to AZ I like to thank you everyone at white river Toyota mainly service dept. Dana Raney for during very good job and helping me. because I be moving to AZ very long drive so he help me make sure my car was all update and fix for the trip and safe. that means a lot to me and for everyone else during a long trip. I will miss all the people there and service at white river Toyota. I hope I will get the same service when I get to AZ Toyota. thank you Dana thank you Tim white More

Great experience in getting SUV We worked with Marty Adams to get my parents into an SUV; he was very helpful, knowledgeable and listened to our concerns, etc in choosing the best ve We worked with Marty Adams to get my parents into an SUV; he was very helpful, knowledgeable and listened to our concerns, etc in choosing the best vehicle for them. They were comfortable when meeting with him and felt he was looking out for their best interests in this decision. More

Great overall experience I worked with a sales agent named Zach McBean. From my first email, he went the extra mile to send me a video response that combined a look at the ca I worked with a sales agent named Zach McBean. From my first email, he went the extra mile to send me a video response that combined a look at the car and the answers to my questions. He made sure to meet me at the dealership when I came from Chittenden Co. to see the car, and was able to answer or find the answer to my question about maintenance and financing. He helped me get a fair price for the car and even followed up on his day off to ensure the car was ready for pick up. I would highly recommend him, and his team of Chris Hatch and Bill Severance. Thanks guys! More

We were treated very professionally. I would recommend Dave Bennett to friends and family. He treated us with respect and he meet our needs. He was very helpful and we felt he did his be I would recommend Dave Bennett to friends and family. He treated us with respect and he meet our needs. He was very helpful and we felt he did his best for us. More