White River Toyota

Professional & Curtious Service The technician let me know my vehicle needed repairs that would require prompt attention. I was able to leave my vehicle which allowed me to have th The technician let me know my vehicle needed repairs that would require prompt attention. I was able to leave my vehicle which allowed me to have the repairs worked on and I could commute home, by using a rental from the dealership. More

"Always friendly service." I had my 2016 Highlander's 10k service and like always I was met by friendly faces and the service time was super quick. I even got a car wash, which I had my 2016 Highlander's 10k service and like always I was met by friendly faces and the service time was super quick. I even got a car wash, which is always a bonus! I have been having my Toyota's serviced at White River Toyota for over 18 years now and wouldn't dream of going anywhere else! A big "Thank You" to all the employee's at White River Toyota that keep making my experience great! More

Great professional service. White River Toyota is very friendly and welcoming. Their waiting room is cosy, though I was deeply disappointed they removed their popcorn machine. White River Toyota is very friendly and welcoming. Their waiting room is cosy, though I was deeply disappointed they removed their popcorn machine. I looked forward to it. It was one of the reasons that I chose to have my service done there. I strongly recommend that White River Toyota replace their popcorn machine. When I think of White River Toyota I think of the relaxing smell of popcorn and the warm, family like environment it creates. Sadly I didn't get that feeling this time. More

Helpful attention to customer needs. I was trading in three vehicles, one of them not a Toyota. David met with me and provided brochures with information so I could, in the privacy of my I was trading in three vehicles, one of them not a Toyota. David met with me and provided brochures with information so I could, in the privacy of my home, educate myself and make decisions. Once I made my choice, he took me out for a test drive, provided a tutorial on updated aspects of what was to be my personal vehicle, and answered any questions I had. Additionally, he has offered to meet with me in a couple of weeks to insure my comfort with the car. What I considered a somewhat complicated transaction, was made to seem simple and usual. I do appreciate the personal and very professional service provided me. More

Quick and efficient Everything was taken care of in a timely manner including an unforeseen problem with nail through the tire. Courteous and friendly staff explained all Everything was taken care of in a timely manner including an unforeseen problem with nail through the tire. Courteous and friendly staff explained all service. More

Fast and friendly I had a question before my service which was answered very quickly. My service was then very quick and Nate was extremely friendly and helpful! I had a question before my service which was answered very quickly. My service was then very quick and Nate was extremely friendly and helpful! More

New (to me) Tundra I stopped in to schedule a recall appointment with service and walked into the showroom, just to look. Sarah greeted me with a smile and asked if I n I stopped in to schedule a recall appointment with service and walked into the showroom, just to look. Sarah greeted me with a smile and asked if I needed help. We looked at a 2014 Tundra I happened to see online and took a test drive. Sarah was professional and courteous through the whole process of purchasing my new vehicle. I recommend you see her if looking to buy or just kick the tires on a new Toyota. Sarah is also an Air Force vet and was easy to talk too. Thanks for your service Sarah! I appreciate your help getting me into the new truck. More

Perfect fit. I stopped in with a vague idea of what I wanted. Sarah came out to meet me and after a little talk I test drove a couple vehicles, and being short on I stopped in with a vague idea of what I wanted. Sarah came out to meet me and after a little talk I test drove a couple vehicles, and being short on time had to go. Sarah did all the work, running numbers and giving me options that I hadn't even considered. I drive a ton for work and she found me the right vehicle at the right price. The whole process was easy, and I wouldn't hesitate to do it again. Thank you! More

Top-Notch Service I have to say the Toyota Service Team has stepped up! It was great to hear that you were assigned a Service Agent, that now they were divided by the I have to say the Toyota Service Team has stepped up! It was great to hear that you were assigned a Service Agent, that now they were divided by the alphabet and I would be dealing with Joe for service. In the past some service agents have not been that kind and rather short when asking questions, did not find that with Joe. Nicely done Joe! He went to my car with me to show the work completed and asked repeatedly if I had any questions or concerns about work done. When I traded cars, Sully was also very good - I started looking in October and finally decided to trade in April. Having the shuttle available makes it very convenient with the work schedule and now having service hours all day on Saturday that is a plus. More

Bought a Tacoma Sara was great. She was very knowledgeable about the different trim levels. No pressure.. I wanted a base level Tacoma and that's what she got for m Sara was great. She was very knowledgeable about the different trim levels. No pressure.. I wanted a base level Tacoma and that's what she got for me. Buying a new car has been an ordeal in the past for me so this was a surprisingly pleasant experience. More