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White's Ford - Service Center

Orrville, OH

4.6
532 Reviews

532 Reviews of White's Ford - Service Center

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October 06, 2023

Drove right in and had my oil changed. completed in less than 30 minutes. Paid with Ford points. More

by Steve Zigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

The experience was good had the service done on my F250 fast and complete, the service adviser was great. More

by randypgss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Outstanding and caring service! They really wanted to help and tried to answer all my questions Good dealer and I will probably stay with Ford because of them. More

by PAINTPROF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Leighty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

They are attentive, caring and knowledgeable. When I am facing the distress of vehicle troubles, they actually do care. More

by Howard Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

The service was good but I was not informed that there would be a delay until I called asking when it would be completed More

by zimmyjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, l believed helped me and someone else but I don't know who
September 22, 2023

White’s Ford delivered the services I have come to expect. Everyone I had contact with was friendly, courteous, and helpful. They answered my questions and kept me informed of the work they were doi More

by Jcurt1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Harsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Great dealer and very good customer service by Jacob I highly recommend to them to anyone. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Grimm
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

One poor woman working the whole oil change area. Not full service although charged full service price More

by Unsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know her name
September 17, 2023

Did not grease grease fittings when asked if they did grease they said yes but when I checked they didn’t grease fittings More

by Hersh523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Plant
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

The service managers were helpful and friendly. I was in for 40k service on my F-150, was told there wasn't much to it. I used to get a sheet that listed the things checked and if they were in spec More

by ms goodwrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Schnelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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